Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Dr Joel Rosen Review from Google

3.0★

Dr Joel Rosen's Review Sourced from Google

After having life circumstances beyond the control of 97th floor, I was informed why my onboarding process "slipped through the cracks". I appreciated the feedback, but was truthfully disappointed in the entire transaction. Hopefully, this experience will fortify their process and continue to provide an excellent encounter for all their new clients.

Preston Alder Review from Google

5.0★

Preston Alder's Review Sourced from Google

97th Floor is a terrific company. I have had the chance to work with them on multiple occasions and have been very impressed with both the caliber of people working there and the quality of work they produce. I recommend them highly.

Jake Shoff Review from Google

5.0★

Jake Shoff's Review Sourced from Google

I've been with 97th floor for almost 5 years now. They have helped me build my business through their amazing teams of SEO experts, PPC advertising campaigns and Professional videographers and cinematography crews. Over the years, I have had 4 different team leads overseeing my account and each time the transition has been seamless and efficient. Each year my online organic presence has grown and grown providing us with a great ROI. They work together and collaborate well with my other IT and website devolvement teams offering us the best results. Thanks 97th Floor for all you do and have done for The Phoenix!