Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Texas × Bookkeeping × Consumer Goods × Sort by: Top Rated ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Houston, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
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Meta
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Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Mathews, Samuel & Associates offer proactive advice and specialist knowledge to help clients attain their goals. Our dedicated tax practice brings together a group of tax professionals whose aim is to ensure personal and business clients minimize their tax payments, both now and in the future. We are an...
We are a team of trusted advisors providing our clients with expertise, technologically advanced tools, results-based metrics and personalized service needed to optimize personal and business finances. Responsive, reliable, and recognized for our extensive knowledge of key accounting, tax and financial...
Manjula P. Modi, CPA PLLC is a client-centered CPA firm in Fort Worth, TX that takes great pride in providing high quality accounting, tax services and financial management solutions to small businesses. We understand that as a business owner you want to do more than watch expenses and make sure your...
We are a full-service accounting, tax and business advisory CPA firm in Texas, composed of professionals with the right experience to help you build and run your business. Hecht & Associates, PC is a business tax and accounting practice that understands its clients' companies, cares about their success, and...
Findlay CPA is a Dallas/Fort Worth- based accounting and tax planning practice focused on helping small business thrive! We think beyond ‘the books’. While we're experts at accounting & bookkeeping, business tax preparation, management and our immeasurable value comes from the impact we have on your...
We are a CPA Firm based in San Antonio, TX with a team of smart, hardworking and light-hearted accounting professionals who are passionate about helping fellow business owners succeed...
Let me connect the dots & digits, you be the creative.
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Whiz Consulting is a leading provider of online accounting and bookkeeping services, offering comprehensive solutions tailored to businesses of all sizes. With expertise in payroll processing, taxation, and advisory services, we ensure seamless financial management for our clients...
Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...
4.8
4.8
