Alex Lavarsse Review from Google

5.0★

Alex Lavarsse's Review Sourced from Google

super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

Jake Cola Review from Google

1.0★

Jake Cola's Review Sourced from Google

The MOST AWFUL customer service EVER!!! It's like nobody gives a hoot about those of us seeking answers. Our questions are important to us, and it would be nice if someone there would return calls when our call goes to voicemail 95 percent of the time!!!!!! The Cobra section is the worst! Come on, folks...get with the program over there or sell that place to someone who will!

aubrey s Review from Google

5.0★

aubrey s's Review Sourced from Google

Texas raised, owned & created. They have this amazing program that pays and covers surgeries and high tech radiology! I think issue is people don’t read their plan documents or EOB’s and go based on providers who are on the go and want things fast and ready

Nikkie Maraman Review from Google

1.0★

Nikkie Maraman's Review Sourced from Google

If only Zero or half stars was an option. First BC is NOT an insurance company, they’re the “manager or as they call themselves advocates” for in my case Aetna. BC claims to be patient advocates yet it appears that they don’t know the meaning of the word. They do not understand the plan(s), much less have they read the agreement with my employer and their customer service is substandard! They fumble around giving false, misleading or just wrong information, example advocate Missy or Misty. Sadly I’ve had to deal with BC as they manage my health care plan Aetna for over 27yrs. It appears their primary goal is to avoid and deny claims! To have a claim “reviewed” it takes an act of congress and a lot of phone calls. I was promised a head supervisors phone call within 72hrs thats well over 300 hrs ago, thankfully I didn’t hold my breath!! Sadly, I’m stuck with this three ring circus and clown show. Boon Chapman should be ashamed..

Kassy's Locker Review from Google

5.0★

Kassy's Locker's Review Sourced from Google

Surecall Experts is a top-tier BPO call center known for exceptional customer service and professional outsourcing solutions. They offer businesses reliable support in areas such as customer care, technical assistance, and more. A good partner for your business!

Helius Review from Google

5.0★

Helius's Review Sourced from Google

SureCall Experts provides excellent customer service through their call centre services. Their team's experience and efficiency come through, as they respond quickly to all questions. A reliable partner for smooth customer interactions.

Julie Berdin Review from Google

5.0★

Julie Berdin's Review Sourced from Google

We have been a client of Surecall for well over 10 years. Surecall is an extension of our business and we continue to work closely with their team to ensure a high level of customer service.

David Saroea Review from Google

5.0★

David Saroea's Review Sourced from Google

I have business in NYC next week and Day Translations has arranged everything for me perfectly so that I'll be prepared. Consummate professionalism and very timely

Megan Finnegan Review from Google

5.0★

Megan Finnegan's Review Sourced from Google

Overall very happy with the work however there are a few things to know when considering hiring this service:1. They are costly. About twice as much from some of the other companies we got quotes from. We went with them because of all the good reviews for their fast turn around which was essential for us. They did not disappoint.2. I was impressed with their speed. We needed a document translated from Hindi to English in 2 days. They completed it in 1. They were also very fast at responding to my email questions, usually within minutes even in the middle of night.3. They do not seem to have any guarantees for meeting their estimated completion dates. I specifically asked about that at they said that they would offer discounts on the next translation, but did not say they would give refunds.4. Our document had mistakes the first time around. We were lucky because we knew what the document should say, but it took two rounds of edits to fix the mistakes. They were however very prompt at correcting the mistranslations, and even with the edits, still finished before the deadline.If I were ever in a similar situation, I would hire them again.

Kevin Domin Review from Google

5.0★

Kevin Domin's Review Sourced from Google

A very fast, reasonably cheap and accurate service. Though not absolutely perfect, I was surprised by the effort they put into satisfying their customers and hearing their opinion. I got an offer call less than 10min after I submitted the online document and the translation was sent to me the day after for review. I needed an urgent document translation from Spanish to English for the purpose of university qualification. I would always use their service again.