Explore the leading call centers in Colombia providing high-quality services to help you deliver an informative and welcoming customer service. View their cost, clients, verified reviews, team expertise and more to find the most suitable provider for your business needs.

Best Colombia Call Center Service Providers Rankings

12 Companies - Rankings updated: April 01, 2026

DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.

Colombia ×
  • Taking user experience to the next level.

    Intelsa, a rapidly expanding call center in the BPO sector, is revolutionizing the industry through innovative services and fostering a high-performance culture, positioning us as a leading contact and user experience center.  [... view Intelsa profile ]

    Top Services:

    • Call Centers
    • Telemarketing
    Location
    Medellín, Colombia
    Number of Employees
    250 - 499

    Intelsa Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Intelsa Reviews & Testimonials

    • Camilo Cabezas
      Camilo Cabezas Review from Google
      5.0

      Camilo Cabezas's Review Sourced from Google

      Always attentive and willing to meet the requirements we have had, they have been an important ally in the growth, expansion and maintenance of clients with their different services.More than recommended!

      Show more
    • Dany A
      Dany A Review from Google
      3.0

      Dany A's Review Sourced from Google

      The orders were and everything was ok, but the attention is very bad because you knock on the door and you are directly in the office of all the staff and there is no reception or anything like that.

      Show more
    • Erik Urquidi
      Erik Urquidi Review from Google
      5.0

      Erik Urquidi's Review Sourced from Google

      An excellent work environment, with excellent staff and excellent human qualities.The service they provide is excellent; in addition to being comprehensive, they always strive to give something extra.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Marketing Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • Experts Understanding and Managing Your Tranquility

    AECSA is one of the best-known and leading financial institutions in Panama, with over 20 years of experience in the business. We specialize in the provision of comprehensive PORTFOLIO RECOVERY services, among others: Immediate financing, International loans and insurances coverage. We are a BPO specialized  [... view AECSA profile ]
    Location
    Bogota, Colombia
    Number of Employees
    1000 & Up

    AECSA Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Manufacturing Industry
    • Small Business Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • BPM Consulting SAS / Collaborative experiences between you and your clients.

    BPM Consulting is a leading Colombian company specialized on the Outsourcing of Contact Center, IT Infrastructure, Payment Gateway and Billing and Electronic Payroll. Our electronic invoicing service provides you with all the necessary tools to comply with the regulations that are set forth by the DIAN  [... view BPM Consulting profile ]
    Location
    Bogota, Colombia
    Number of Employees
    500 - 999

    BPM Consulting Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    BPM Consulting Reviews & Testimonials

    • Ricardo Valderrama Bustamante
      Ricardo Valderrama Bustamante Review from Google
      1.0

      Ricardo Valderrama Bustamante's Review Sourced from Google

      They've been putting off getting a job for two months. In the end, they didn't ask for anything. I'm worried they're not a legitimate company and that they're asking for all those documents.

      Show more
    • Martin Del Castillo
      Martin Del Castillo Review from Google
      1.0

      Martin Del Castillo's Review Sourced from Google

      I was in a process for more than 3 months and they didn't come up with anything. They made me sign a fictitious contract without any validity and then they said that they were no longer going to open the campaign. A total lack of respect for the applicants

      Show more
    • Joly Nieves
      Joly Nieves Review from Google
      1.0

      Joly Nieves's Review Sourced from Google

      Terrible experience with this Entity, I had a selection process. They sent me a welcome message to start work, and finally they said that the offer was no longer there. What stupidity, lack of professional ethics and RESPECT for those who decide to apply!!!😡

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Finance Industry
    • Small Business Industry
    Data sourced from the agency's DesignRush profile
  • We are your ally for the correct management of your clients.

    Teledisca is a service integration company, which focuses on delivering tailored solutions to support your business growth. The agency build and maintain profitable relationships with your customers through the design and management of sales and service channels, with a focus on customer experience.  [... view Teledisca profile ]
    Location
    Bogota, Colombia
    Number of Employees
    Under 49

    Teledisca Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Teledisca Reviews & Testimonials

    • Carolina Sastoque
      Carolina Sastoque Review from Google
      5.0

      Carolina Sastoque's Review Sourced from Google

      I've worked at this company since its inception, and the work environment, human quality, and growth within the company are truly evident. I recommend it if you want stability, growth, and flexibility.

      Show more
    • Alejandro Puerta
      Alejandro Puerta Review from Google
      5.0

      Alejandro Puerta's Review Sourced from Google

      Excellent, very organized, impeccable in their customer service, they manage quality in their products! Highly recommended

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Marketing Industry
    • Small Business Industry
    Data sourced from the agency's DesignRush profile
  • Your needs, our goals.

    Dyalogo have the solution to your business needs. With 18 years of experience in the market, our company has obtained a level of experience in various sectors. With more than 1,000 call center projects installed nationally and internationally, Dyalogo is your partner for all your needs.  [... view Dyalogo profile ]
    Location
    Bogota, Colombia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Dyalogo Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Dyalogo Reviews & Testimonials

    • eduardo lopez
      eduardo lopez Review from Google
      4.0

      eduardo lopez's Review Sourced from Google

      FAST ATTENTION, THANK YOU FOR PROVIDING US WITH TIMELY SUPPORT WHEN WE HAVE NEEDED IT... I RECOMMEND THIS GOOD COMPANY FOR ITS ATTENTION AND QUICK RESPONSE

      Show more
    • Daniel Martinez
      Daniel Martinez Review from Google
      1.0

      Daniel Martinez's Review Sourced from Google

      It is a call center and I have made 2 calls and no one answers, they send me to an Avantel and neither, where can I call them

      Show more
    • sergio riveros
      sergio riveros Review from Google
      5.0

      sergio riveros's Review Sourced from Google

      DYalogo is a call center company where it provides the best service in support and search for solutions for clients as consumers where they have the best software technology.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • amb
    • Gnostika
    • Convatec
    Data sourced from the agency's DesignRush profile
  • Professional communication with your clients.

    Contact Center Grupo SAS offers full range of outsourcing services to its clients in the telecom and software industries. Our service portfolio includes Contact & Call Center, Software Factory, Telecommunications Solutions and Outsourcing. Our goal is to deliver quality service to our customers so they can  [... view Contact Center Grupo profile ]
    Location
    Bogota, Colombia
    Number of Employees
    250 - 499

    Contact Center Grupo Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Contact Center Grupo Reviews & Testimonials

    • Nathaly Rojas
      Nathaly Rojas Review from Google
      5.0

      Nathaly Rojas's Review Sourced from Google

      It's a great company, it cares about its employees, it has a great work environment, and its organizational culture focuses on its values and goals.

      Show more
    • maria camila Burgos
      maria camila Burgos Review from Google
      5.0

      maria camila Burgos's Review Sourced from Google

      It is a good workplace, excellent environment, it is the best job you can find and right here you can get good opportunities.

      Show more
    • Nicol Lozada
      Nicol Lozada Review from Google
      1.0

      Nicol Lozada's Review Sourced from Google

      One of the worst calls where I have workedThere is a lot of favoritism, they never pay on time, they steal sales and in the end when someone fights their sales they say they are terminating your contract because of your attitude.And when they argued that they were not hiring because of the attitude, they said it was due to poor performance, knowing that of the 6 months I was there, the 6 months I commissionedAnd in the end they wash their hands simply saying that if you don't sign the resignation then they won't pay you anything.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Marketing Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • We transform lives with each contact

    Contacta S.A.S. continues to expand and grow, with a growing focus on KPO, BPO and Data Analytics. Contacta offers high quality and reliable services that meet the needs of our clients by providing agile solutions in these emerging areas.  [... view Contacta profile ]
    Location
    Barranquilla, Colombia
    Number of Employees
    100 - 249

    Contacta Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Contacta Reviews & Testimonials

    • MIKE THOMPSON
      MIKE THOMPSON Review from Google
      5.0

      MIKE THOMPSON's Review Sourced from Google

      I would like to know if they are a Customer Service call center in English? If yes, I would like to work with you.

      Show more
    • Steban lopez
      Steban lopez Review from Google
      5.0

      Steban lopez's Review Sourced from Google

      "Working with Contacta has been an incredible experience. From day one, you can feel their commitment to quality and focus on delivering exceptional service. Their attention is personalized, and they are always available to address any concerns. This is a company that truly understands its clients' needs. Highly recommended!"

      Show more
    • keitty Alejandra Mejia Pino
      keitty Alejandra Mejia Pino Review from Google
      5.0

      keitty Alejandra Mejia Pino's Review Sourced from Google

      Contacta is a great company focused on providing services, very good human talent and an excellent place to work.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Telecommunications Industry
    • Small Business Industry
    Data sourced from the agency's DesignRush profile
  • Power of action.

    Contact center based on state-of-the-art technology.  [... view TMK profile ]
    Location
    Bogota, Colombia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    TMK Services

    • Call Centers
    • BPO
    • Advertising
    • AI Development
    • Digital Services
    • UI/UX Design
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    TMK Reviews & Testimonials

    • Hiram Dominguez
      Hiram Dominguez Review from Google
      5.0

      Hiram Dominguez's Review Sourced from Google

      I thank the TMK team for their timely attention, responsive service, and goal achievement, which provides our sales team with significant opportunities.

      Show more
    • Rodrigo perez
      Rodrigo perez Review from Google
      5.0

      Rodrigo perez's Review Sourced from Google

      Thanks to TMK, valuable prospects began to arrive at my company, not only benefiting new leads but also current customers.

      Show more
    • Daniela Rey
      Daniela Rey Review from Google
      5.0

      Daniela Rey's Review Sourced from Google

      With all the professional team that TMK manages, the company where I work managed to have a better relationship with its clients, thank you very much!!! very grateful for your professionalism.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Lumen Technologies
    • Claro
    • Bancoomeva
    Data sourced from the agency's DesignRush profile
  • Helping US companies to find best talents for back office jobs

    Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match.  [... view Deducto profile ]
    Location
    Barranquilla, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Deducto Services

    • Customer Support
    • Call Centers
    • Market Research
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Customer service
      Outsourced Customer Support Project for Food and Beverage Company Customer service
    Comprehensive analysis done by DesignRush Agency Experts.
    • iFood
    • GoodPop
    • Banco Serfinanza
    Data sourced from the agency's DesignRush profile
  • Execution of campaigns and strategies

    At Linked2U call center, we are more than just a business process outsourcing (BPO) and call center company; we are your dedicated partners in success.Our core belief centers around the transformative power of collaboration.We understand that in today's fast-paced and interconnected business world  [... view Linked2u profile ]
    Location
    Barranquilla, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Linked2u Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Accounting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GoodPop
    • Ifood
    • Serfinanza Bank
    Data sourced from the agency's DesignRush profile
  • We do IT simple

    Trabajamos día a día para entregar soluciones confiables e innovadoras y de esta manera ser reconocidos por nuestro compromiso en la prestación de servicios por medio de las personas y apalancados en la tecnologías de la 4IR, IoT, IA, RPA y Analítica, soluciones que generen valor y seguridad. Nuestro ADN  [... view SOFTLINE profile ]
    Location
    Medellin, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    SOFTLINE Services

    • Mobile App Development
    • Web Development
    • IT Services
    • Managed Services
    • Call Centers
    • Software Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    SOFTLINE Reviews & Testimonials

    • Sara Arboleda
      Sara Arboleda Review from Google
      4.0

      Sara Arboleda's Review Sourced from Google

      The place is very nice. You can chat, there's an open-air area where you can enjoy the breeze, and you're safe.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • ANDI
    • ALGAR TECH
    • SELECTA CONSULTING GROUP
    • TERRITORIOS SOSTENIBLES
    • TERCOL
    • LONDOÑO GOMEZ
    • GRUPO BIOS
    • EL COLOMBIANO
    • NOVADEHA GROUP
    • ZONA VIRTUAL
    Data sourced from the agency's DesignRush profile
  • Nearshore technology simplified

    At Polytropic, we help you find the best nearshore software development partner in Latin America and kickstart a successful relationship. We have proven experience and a deep understanding of how to select and optimize collaboration in order to deliver software development projects in a nearshore model, from  [... view Polytropic profile ]
    Location
    Medellin, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $300/hr
    Minimal Budget
    $10,000 - $25,000

    Polytropic Services

    • Software Development
    • AI Development
    • Software Testing
    • Big Data Analytics
    • Cloud Consulting
    • Staff Augmentation
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mulesoft
    • Splunk
    • CoreOS
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.