Big Red Jelly Reviews & Testimonials

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  Shellsea Moala Owner at Pacific Security Services

  5.0★

  WordPress Website Design Review from Shellsea Moala

  I am very pleased with our website. They really captured what we wanted and we don’t have anything bad to say about them. They were prompt with communication and for a small business, gave us a really good deal on our website.

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  Gaston Magrinat owner at Barcelona Experience

  1.2★

  WordPress Website Design Review from Gaston Magrinat

  The team is personable. The visual design is professional. When the engagement was going smoothly, communication was responsive and the relationship was positive. That is the full extent of what I can recommend.$16,610 paid across a website build and eight-month SEO programme. When the structural failures emerged commercial content hidden from search engines from day one, a broken contact form for four months, core deliverables marked complete in their own system that had never been done the pattern became consistent and never changed. Friendly responses. Reassurance. Deferral. Not in scope. Next month.When I submitted a formal nine-section evidence package drawn from BRJ's own contracts and internal records, their response was to propose continuing the retainer at $995 per month to complete the outstanding contracted work. Every item in that proposal was already in the original contract. That proposal was their own written admission that eight months of billing had not delivered what was contracted.When I declined and requested a refund, their formal written response claimed the Scope of Work was fully executed. Their own internal documents list the same deliverables as outstanding in April 2026 that were marked complete throughout the engagement. Both documents are BRJ's. Both cannot be true.Not one specific failure was acknowledged. Not one item of evidence was addressed.Mistakes happen in every agency engagement. What defines an agency is what they do when mistakes are documented and presented. This agency's answer across every avenue, verbal and written was to engage with none of it.Before signing, ask specifically what accountability looks like when contracted work is not delivered. That answer matters more than anything in the sales process.

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  Jason Kremers CEO at All Pro Security

  4.8★

  WordPress Website Design Review from Jason Kremers

  Working with Big Red Jelly was awesome. Very engaging and collaborative, I felt confident in their team throughout the process, and from week 1, was blown away on the speed of progress. Stephen Sobisky is a wizard on website development! Also, I have been very impressed post-launch with their responsiveness to support requests or questions with further tweaks.