Big Red Jelly

The team is personable. The visual design is professional. When the engagement was going smoothly, communication was responsive and the relationship was positive. That is the full extent of what I can recommend.$16,610 paid across a website build and eight-month SEO programme. When the structural failures emerged commercial content hidden from search engines from day one, a broken contact form for four months, core deliverables marked complete in their own system that had never been done the pattern became consistent and never changed. Friendly responses. Reassurance. Deferral. Not in scope. Next month.When I submitted a formal nine-section evidence package drawn from BRJ's own contracts and internal records, their response was to propose continuing the retainer at $995 per month to complete the outstanding contracted work. Every item in that proposal was already in the original contract. That proposal was their own written admission that eight months of billing had not delivered what was contracted.When I declined and requested a refund, their formal written response claimed the Scope of Work was fully executed. Their own internal documents list the same deliverables as outstanding in April 2026 that were marked complete throughout the engagement. Both documents are BRJ's. Both cannot be true.Not one specific failure was acknowledged. Not one item of evidence was addressed.Mistakes happen in every agency engagement. What defines an agency is what they do when mistakes are documented and presented. This agency's answer across every avenue, verbal and written was to engage with none of it.Before signing, ask specifically what accountability looks like when contracted work is not delivered. That answer matters more than anything in the sales process. "

Working with Big Red Jelly was awesome. Very engaging and collaborative, I felt confident in their team throughout the process, and from week 1, was blown away on the speed of progress. Stephen Sobisky is a wizard on website development! Also, I have been very impressed post-launch with their responsiveness to support requests or questions with further tweaks. "

Laly was a dream come true! She took my ideas and tech walls and turned them into workable structures and pathways to get my course out there to parents and beyond in email, website, surveys and more. She is easy to work with, kind, smart, and timely. She knows her stuff. Highly Recommend Laly at Big Red Jelly to make your small business dreams from true. - Sarah Randall, Founder of Strength Through Stories "

Working with Big Red Jelly has been a great experience from start to finish. Their team was responsive, easy to work with, and really took the time to understand what we needed.They helped us improve our branding and online presence in a way that actually made sense for our business,not just something that looked good, but something that works. Communication was clear, timelines were met, and the final product turned out even better than we expected.If you're looking for a team that is professional, creative, and easy to work with, I'd definitely recommend Big Red Jelly. "

A Truly Exceptional Marketing Team! I recently started working directly with Big Red Jelly after collaborating with them through a third party for several months, and Ive been extremely impressed. Their process and transparency are top-notch, and they have true experts at every stage of their Brand, Build, and Grow process.Josh and Zach, the founders, genuinely care about their people, and it shows in the way the entire team operates. With over 150 industry awards and being recognized as one of Utahs fastest-growing companies, Big Red Jelly is the real deal.I highly recommend letting Big Red Jelly be a part of your marketing team youll be in great hands! "

Working with Stephen was a great experience from start to finish. He is professional, easy to communicate with, and really knows what he is doing. He made the experience smooth and stress free.Highly recommend working with him! "

BRJ has been great to work with - they've been responsive from the very beginning, setting realistic short-term and long-term deadlines with clear goals attached. Vanessa led the project and was great to work with, as she had great communication skills and consistently listened to/understood our needs. We were very happy with the final result. "

We recently rebranded our law firm and partnered with Big Red Jelly and Stephen Sobisky for a full website redesign. From start to finish, the experience was exceptional. Stephen and the Big Red Jelly team were professional, responsive, and incredibly thoughtful in their approach. At each stage of the process, our website never felt like a cookie-cutter template. Instead, it felt as though every element was tailored to reflect our brand and values. Stephen provided clear guidance at every stage, kept us engaged throughout the process, and made sure our input was reflected in the final product. The outcome exceeded our expectations, and we wouldnt hesitate to recommend Stephen and Big Red Jelly to any business looking to refresh their online presence or launch a new site. "

It was a great experience working with Big Red Jelly and Anna on our logo! Their prep work is so thorough that the product development is seamless with minor tweaks needed. They're talented, organized, and clear communicators that deliver on their promises! "

Stephen did a great job with our refreshed web design. We were looking to take it to the next level and he succeeded. We met each week to review or adjust the designs until we had a completed project. I appreciated Stephen's experience and professional manner. "