Tifiny Swedensky Owner at Sharp Cookie, LLC

4.5★

Web Development Review from Tifiny Swedensky

Agency Partner built us a pretty website... but it was slow and not technically optimized for SEO. The backend was very buggy, with many "useless" sections in the WordPress dashboard. I am a WordPress developer, but I am also the company's marketing director so we chose to have the site developed by an outside company. I spent approximately 20 hours working on the backend removing useless "features" and optimizing the site to pass the Core Web Vitals. It should've been a huge red flag when the company wouldn't show us the backend before launch. Additionally, when they launched the site they "no-indexed" the entire website! Recently, I sent a ticket to support to fix 404 pages. After getting no response for several days, I went into the site and fixed the error myself. They had the audacity to send me a "we fixed the error" email 24 hours after we fixed the issues ourselves! If you are looking for a well-built site, look elsewhere. This company is only good for pretty site that loads slow and is bogged down with junk. The company reached out and heard my complaints. There's not a lot they can do to make this right (since most of the work they left undone was finished by me), but at least they listened. They extended our site warranty to help fix any outstanding issues. I'm adjusting my rating to three-stars.

Alex Adamez Owner at Your Favorite Recruiter

5.0★

Logo Design Review from Alex Adamez

Great service, fast and friendly. They were referred to me by a business colleague. I used their graphic design service to do my logo. I had a design that I created and wanted them to replicate. They also provided several other options for me to consider & compare. The turn-around time for them to complete was fast, just a couple of days. Will definitely have them assist on my web page

Stephan Akin Owner at akinmortgage.com

5.0★

Web Design Review from Stephan Akin

Very responsive, good design! Love working with this group!

Anonymous Entrepreneur & Founder at Dance Fitness Studio

5.0★

Web Design Review from Anonymous

Digital Ink redesigned a dance fitness studio’s website and also produced a marketing video to support its launch. Alongside this, they conducted market and competitor research and created custom email templates. The client, pleased with the outcome, noted that even though the site is newly launched, the quality of work has been excellent. The team communicated clearly, honoured deadlines, and fostered a collaborative environment that made the client feel fully involved in the project.

Anonymous Consultant at Personal Injury Attorney's Advertising Company

5.0★

Branding Review from Anonymous

An advertising company partnered with Digital Ink for branding, business consulting, and UI/UX design. The team developed user personas, carried out in-depth research, and built the website’s interface and experience. The client noted that Digital Ink’s customised approach and structured process made a real difference. Projects were delivered on schedule, communication was clear, and the team showed patience and understanding during review stages. Their thoroughness and ability to grasp the project’s complexities truly stood out.

Anonymous Director of Product Marketing at SaaS mortgage company

5.0★

Branding Review from Anonymous

A SaaS mortgage company brought in Digital Ink to shape their brand strategy, which included designing a new logo, building a visual identity, and defining their overall vision. The client shared that the results surpassed expectations, highlighting the team’s creativity, talent, and supportive approach. Digital Ink provided clear guidance throughout the project, stayed on schedule, and remained responsive to feedback and ideas through consistent communication via email and virtual meetings.