Ryan Gallager Review from Google

1.0★

Ryan Gallager's Review Sourced from Google

Beyond useless and straight up negligent. Failed to update/patch our website and left it in a vulnerable, insecure state for years. Keep looking.

AG Dodd Review from Google

5.0★

AG Dodd's Review Sourced from Google

ON BEHALF OF RTD LOGISTICS ... As a small Minority Business Enterprise (MBE) and B2B company in the Service industry, we are both grateful for and thrilled with inSegment’s work to redevelop and redesign our website, our core business driver. At the very start of our project, we were immediately impressed when inSegment’s VP of Client Success Ilona R. took the time to drive 1.5 hours and conduct in-person, onsite interviews with our team-- both executive management and employees-- in an effort to educate herself and inSegment about our business before the project kick-off. Once the project was underway three (3) qualities instantly secured our respect: [1] technical expertise from domain propagation/ hosting to wire framing and SEO [2] proactive suggestions to improve the site User Experience (UX) and Customer Experience (CX) and finally [3] inSegment senior management’s attendance in all agency-client meetings, a significant investment in time. Overall, and most importantly, the results from our post- website relaunch speak volumes about our experience with inSegment: we EXCEEDED all our Success Criteria and KPIs! [Abaigeal D, RTD Marketing Director]

DelOneFCU Review from Google

5.0★

DelOneFCU's Review Sourced from Google

A team that really cares to help a business perform optimally with their SEO. Highly recommend!

Rev. Hannah Grace Review from Google

5.0★

Rev. Hannah Grace's Review Sourced from Google

I was looking for Northampton web design – specifically, someone to rebuild a WordPress website. Right off the bat, Gabe at Radiant Elephant offered valuable insights into where my current site was failing and proposed specific steps to address those issues. He helped me understand his approach and the measurable results I could expect.Gabe was astonishingly fast in responding to all my questions from proposal to delivery. He addressed every issue and request quickly and thoroughly, and his turn-around time on the actual rebuild was amazing.Gabe went the extra mile to get the "feel" of the site right for me, from the color themes and font styling to the photo sizing and page layouts. He made suggestions for optimizations and additions I had never thought of but which clearly improve the user experience. Gabe basically did everything he said he would in his proposal...and then some...and then some more!Throughout our work together, Gabe was very personable and extremely flexible in his approach, while still guiding me toward best practices based on his professional knowledge and experience. I couldn't imagine a better partner to design and build my website. It was a pleasure to work with him and I love my new website. Thank you, Gabe!

Robert Trumbull Review from Google

5.0★

Robert Trumbull's Review Sourced from Google

I hired Radiant Elephant to handle SEO for my Boston Business. I had worked with other SEO agencies, including some of the leading Boston SEO companies in the past and didn't see results. From the very beginning Gabe's approach was different. His SEO proposal was the most well-rounded and informative SEO audit I've seen. I'm 8 months in and my Google Maps rankings have increased substantially. Organic traffic is up and my AI search visibility is increasing. I'm getting about 75-100 more call a month which is great, but what's even better is that the quality of the leads is getting better. At month 7 I started to see a positive return. Gabe is also just a really nice guy who is patient and explains things very well. I highly recommend Radiant Elephant!

Thomas Willemain Review from Google

5.0★

Thomas Willemain's Review Sourced from Google

Gabe set us up well for our new company web site. Especially cool was the graphics he added to our home page, after surveying other defense-tech sites on his own. He also brokered ways to send encrypted PDF files to potential customers and set us up with high-security communications via Proton Mail and Proton VPN.

Waris Ali Review from Google

1.0★

Waris Ali's Review Sourced from Google

I applied for an SEO Specialist position and received a rejection email without any interview or initial discussion. While I understand that companies receive many applications, it would be helpful for candidates to receive more transparency regarding the selection process and the key qualifications being prioritized. I appreciate the response but was disappointed not to have the opportunity to discuss my experience and skills.

Mario Inchausti Review from Google

1.0★

Mario Inchausti's Review Sourced from Google

Perhaps there are other things they do well. We hired 829 to build our website & it was by far one of the most ridiculous experiences I’ve ever faced. Staff was incompetent & condescending for good measure. They took a year and change to deliver a site that is horrifyingly unstable. Horrible.Edit: so many 5 star reviews should make one suspicious. They gave me more attention in an effort to get me to delete this review than when we genuinely needed it. Really horrible organization and I use my experience with them often as a cautionary tale. To recap: 829 offered services they were unqualified to deliver, overcharged for those and spent more time trying to upsell and pad their team with as many warm bodies as they could charge us for. Still salty about it…

Caitlin Walker Review from Google

5.0★

Caitlin Walker's Review Sourced from Google

Our team chose 829 after interviewing many agencies for the complete rebrand, new website build, SEO improvements, and PR guidance and strategy. Collaborating on the design of the website was surprisingly productive, we needed one or two additional rounds then was first planned and we ended up with a design we all agreed delivered on the requested notes. From brand to website, clean and fresh aesthetic. Our SEO performance was immediately light years improved and continued to grow. The team brought excellent ideas forward and worked well with our opinionated colleagues with clear vision and preferences. I personally enjoyed the 829 staff assigned to our projects and appreciated the ease of working with them through delivery and post delivery management. I would hire them again and I would recommend them without hesitation.