Vontavius Tech Support Reviews & Testimonials

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  Ludora Cooper Review from Google

  5.0★

  Ludora Cooper's Review Sourced from Google

  Vontavius provides great Consultative services and review of any technical and social media gaps in your business. He is very knowledgeable and patient. I highly recommend his services.

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  Orson Steward Review from Google

  1.0★

  Orson Steward's Review Sourced from Google

  I contracted with Vontavius Tech Support to help me increase the visibility of my website, particularly to individuals seeking an African American/black Realtor. This was not accomplished and during my exit interview I was made aware by Vontavius that he knew this could not be accomplished from the onset but never disclosed this at any point prior to the exit interview.I paid a significant amount of money to Vontavius Tech support and ultimately found out that there was very little being done by them routinely in return for that significant investment. Essentially, Vontavius Tech support was managing my Google Workspace for my website and doing a poor job of it.He failed to respond to several of my customers' reviews and undoubtedly he will say that it was because I asked him not to do that at a certain point. That is partially correct but I actually told him not to respond to any more reviews without FIRST seeking my input on content to the response since it is purported as coming from me. There were several reviews after that request that he never responded to nor sought my input for content for a potential response.He loaded incorrect listings on my platform as belonging to me personally when none of them did; he prematurely drafted my account for my monthly service charge and never returned the money nor made me aware of it and only admitted it when I questioned him about it.But the most egregious offense in my opinion was him informing me that my website was not loading properly during my exit interview as opposed to the point that he became aware of it so I could have addressed the matter promptly.I asked him why he did not tell me sooner and he said because he was not paid to do that. I asked him point blank, "So you're saying that through the course of doing the work you have been contracted to do that if you discover something else wrong you won't tell your customer because you have not been paid to do that?" He paused and then replied "No". I was flabbergasted.Bottom line...Spend your money on an island getaway, a new car down payment, or a bridge to nowhere as all options would be money better spent than with Vontavius Tech Support.

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  Lydia Smith Review from Google

  5.0★

  Lydia Smith's Review Sourced from Google

  Vontavius Tech Support is an Asset to my Business.His staff listened to my needs and helped guide me through the process of building out my website design. All changes and new implementations were done in a timely manner. He meets his scheduled appointments on time and values my time. He checks in regularly to ensure his company is providing me the desired customer service level needed to continue growing my business.The monthly analytics he provides on my website activity helps me to pivot to increase sales and have focused intentionality on my clients' needs.I will continue to partner with them for future needs. I highly recommend his services to help you grow your business!!!!*******KUDOS TO VONTAVIUS TECH SUPPORT!!!!!!!!********