2nd Office Inc.

2nd Office Inc.

Ciannat Complex Barangay Mayamot, Marcos Highway, Antipolo, 1870, Philippines
https://www.2ndoffice.co/

2nd Office Inc. Overview

Number of Employees
250 - 499
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2012
If you do business with us, we will focus on helping you grow your business. We don’t just support your business, we want to help improve your systems and processes, improve its customer experience and help cut your costs without sacrificing the quality of work that’s done. We believe that with the right people, technology and processes in place, we can help our customers achieve their goals.

We count among our clients some of America’s, the UK and Australia’s Top 500 online retailers and Top 100 Amazon. We help our clients grow one day at a time and as they grow so does our company. Thanks to our clients and our workforce of smart and talented individuals, 2nd Office continues to grow and aims to help innovate the way work is done through technology and educational training.


We believe if we focus on our customers and employees, everything else will fall into place.
Headquarters
Ciannat Complex Barangay Mayamot, Marcos Highway, Antipolo, 1870, Philippines
Award

2nd Office Inc.
Highlights and Considerations

Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.

Pros

  • Quality and responsive customer support service
  • Professional team which ensures excellent work quality
  • Responsive and proactive communication with clients
  • Cost-effective services without compromising quality
  • Strong technical expertise

Cons

  • Occasional project delays
  • Response times can be longer than expected

2nd Office Inc. Services

Areas of Expertise

  • BPO Expertise
  • Call Center Expertise
BPO Expertise
BPO Expertise
  • Back Office Outsourcing
Call Center Expertise
Call Center Expertise
  • Collection
  • Telemarketing

2nd Office Inc. Reviews

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  • Emily Burns

    Undisclosed at Undisclosed

    Web merchandising needs
    Project Type: Outsourced Customer Support
    Review Date: 23 August, 2024
    Source: 3rd-party Review Platform
    I've been using 2nd Office to support my web merchandising team for over a year. They have been a great asset to and allowed me to efficiently manage product data changes and site merchandising improvements without needing to bring in part-time or temporary staff. They are able to assist with image editing, pricing changes, product characteristic mapping, etc. Their staff is incredibly helpful, responsive and fast, and their deliverables have been consistently accurate and usable with very few modifications. I would recommend using 2nd Office to supplement your site.
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  • Leonard Kim

    Undisclosed at Undisclosed

    Attentiveness and efficiency
    Project Type: Outsourced Customer Support
    Review Date: 4 August, 2024
    Source: 3rd-party Review Platform
    The team at 2nd Office is very attentive and on top of their game. They go out of their way to make sure all deadlines are met and top notch service is provided, at absolutely reasonable prices. I totally recommend 2nd Office as a provider for web work.
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  • Undisclosed

    Undisclosed

    Owner at AVID Logistics

    Customer Support Services
    Project Type: Outsourced Customer Support
    Review Date: 17 January, 2024
    Source: 3rd-party Review Platform
    I can't begin to express how much 2nd Office has helped with my businesses. They have performed many services for me, including the creation of multiple websites. The work they do is top of its class and the people at 2nd Office are some of the best people I've ever worked with. I would recommend them to anyone looking to advance their companies capabilities on the web. Thank you 2nd Office for everything!
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  • Undisclosed

    Undisclosed

    Owner at JayFactory

    Customer Support Services
    Project Type: Outsourced Customer Support
    Review Date: 10 January, 2024
    Source: 3rd-party Review Platform
    We have been using 2ndOffice for a while now and I cannot fault them, they are brilliant and fast at what they do, I could not be happier with their work, it is money well spent and they make a stressful life a lot less stressful. Highly recommended!
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2nd Office Inc. Clients

  • Telecommunications industry
  • IT industry
  • Financial industry