Helpware

Helpware

Amazing Customer Experiences. Together.

110 W Vine St 5th Floor Ste 17, Lexington, Kentucky 94104, United States

Helpware Overview

Number of Employees
500 - 999
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$25/hr
Year Founded
2015
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.

Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.

Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Headquarters
110 W Vine St 5th Floor Ste 17, Lexington, Kentucky 94104, United States
Other Locations
548 Market St, San Francisco, California 94104-5401, United States
Potsdamer Platz - Kemperplatz 1, Berlin, 10785, Germany
300 Franklin St Suite 228, Martinsville, Virginia 24112, United States
Mogilska 43, Krakow, 31-545, Poland
Naberezhno-Khreshachatyts'ka St, 10-A, Kyiv, 04070, Ukraine
W Geonzon St, 3, Cebu City, 6000, Philippines
Av Naciones Unidas 5573, Zapopan, 45110, Mexico

Areas of Expertise

  • Accounting Expertise
  • BPO Expertise
  • Back Office Outsourcing Expertise
  • Branding Expertise
  • CRM Expertise
  • Call Center Expertise
  • Cybersecurity Expertise
  • DevOps & Cloud Expertise
  • Digital Marketing Expertise
  • Graphic Design Expertise
  • HR Outsourcing Expertise
  • IT Services Expertise
  • Managed Services Expertise
  • PPC Expertise
  • Phone Answering Services Expertise
  • SEO Expertise
  • Social Media Expertise
  • UI/UX Expertise
  • Web Design Expertise
Accounting Expertise
Accounting Expertise
  • Financial
  • Payroll
BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Data Entry
  • Medical Billing
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Virtual Assistant
Branding Expertise
Branding Expertise
  • B2B Branding
  • Brand Design
  • Brand Strategy
  • Product Marketing
CRM Expertise
CRM Expertise
  • HubSpot
  • NetSuite Consulting
  • Salesforce Consulting
  • Zendesk Sell
  • Zoho
Call Center Expertise
Call Center Expertise
  • B2B
  • Collection
  • Inbound
  • Outbound
  • Telemarketing
  • Virtual Receptionist
Cybersecurity Expertise
Cybersecurity Expertise
  • Account Takeover (ATO)
  • Breach Detection & Incident Response
  • Identity & Access Management
  • Penetration Testing
DevOps & Cloud Expertise
DevOps & Cloud Expertise
  • Google Cloud
Digital Marketing Expertise
Digital Marketing Expertise
  • Content Creation
  • Lead Generation
  • Marketing Analytics
Graphic Design Expertise
Graphic Design Expertise
  • Illustration
  • Logo Animation
  • Visual Communication
HR Outsourcing Expertise
HR Outsourcing Expertise
  • HR Consulting
  • IT Staffing
  • Recruiting
  • Staffing
IT Services Expertise
IT Services Expertise
  • AWS
  • IT outsourcing
  • Marketing Automation
Managed Services Expertise
Managed Services Expertise
  • Help desk
PPC Expertise
PPC Expertise
  • Bing
  • Google Ads
  • YouTube
Phone Answering Services Expertise
Phone Answering Services Expertise
  • After-Hours
SEO Expertise
SEO Expertise
  • Link Building
  • On-Page Optimization
  • SEO Consulting
  • Technical Analysis
Social Media Expertise
Social Media Expertise
  • Facebook
  • Instagram
  • LinkedIn
  • Social Media Consulting
UI/UX Expertise
UI/UX Expertise
  • Interactive Design
  • UX Strategy
Web Design Expertise
Web Design Expertise
  • Adaptive
  • B2B
  • Responsive
  • eCommerce

Industries

  • Health Care
  • Fintech
  • eCommerce
  • Transportation & Logistics
  • Software & IT Services
  • Automotive
  • Corporate Services
  • Gaming

Client Types

  • Startups
  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

Helpware Clients

  • DoorDash
  • PureCars
  • Headspace

Helpware Awards

  • Helpware - Award 1