
360Dialog
Transforming WhatsApp into a high-performance marketing channel
Tölzer Str 1, Grünwald, 82031, Germanyhttps://360dialog.com
360Dialog Overview
- Year Founded
- 2018
- Employees
- 50 - 99
- Minimal Budget
- Under $1,000
- Average Hourly Rate
- $50/hr
As an official Meta Business Partner and WhatsApp Business Solution Provider, 360Dialog gives companies verified, direct access to the WhatsApp Business API alongside the infrastructure needed to run it at scale: message automation, CRM and e-commerce integrations, analytics, and a dedicated partner platform built for resellers and ISVs. 360Dialog is an Official Meta Solution Partner providing API infrastructure, a platform for ISVs and resellers, and managed campaign services across EMEA and LATAM.
For agencies managing WhatsApp on behalf of multiple clients, 360Dialog offers a multi-account structure with centralized billing and provisioning, removing the need to set up separate API access for every client individually. Onboarding is designed to be fast and guided, with 360Dialog handling business verification, number registration, and channel migration directly, so agencies and their clients can move from signup to live conversations in days rather than weeks.
Pricing is transparent and predictable, based on actual usage rather than hidden markups layered on top of Meta's own rates, which makes budgeting and client billing considerably easier for agencies operating across several accounts. Support is available directly from a team that understands both the technical and business side of WhatsApp deployment, rather than routing issues through generic documentation alone.
From single-location businesses sending order updates to enterprise marketing teams running large-scale campaigns, 360Dialog provides the underlying infrastructure that lets WhatsApp function as a reliable, revenue-generating channel rather than an experimental one.
360Dialog Services
Industries
- Automotive
- eCommerce
- Consumer Goods
- Food and Beverage
- Fintech
- Finance
- Hospitality
- Higher Education
- Software & IT Services
- Retail
Client Types
- Startups
- Small Businesses
- Medium Businesses
- Enterprise / Corporate
AI Expertise
- AI Customer Service
- Chatbot Solution
- Conversational AI
CRM Expertise
- HubSpot
- Zoho
Digital Marketing Expertise
- B2B Lead Generation
- Chatbot Marketing
- Growth Marketing
- Lead Generation
- Martech
- Performance Marketing
- SMS Marketing
- SaaS Marketing
Direct Marketing
- SMS Marketing
Managed Services Expertise
- Applications
- Managed AI Services
360Dialog Clients
360Dialog Reviews
Reviews from Google Maps are available on this profile.
Never had better support with any company. We faced a technical backend issue from Meta's side, and it was out of our control to do anything about it. Vikas handled our ticket, he collected all the needed data, but also what we appreciate the most is Vikas taking the time to understand how this issue is affecting and the importance of solving it.After a few days of Vikas handling the communication with Meta on our behalf, Vikas came back with the solution.Never seen such persistent support, he handled the case like it was his own issue. Thank you 360 for such great support, will be a customer always. We highly recommend anyone not to look for any other BSP over 360. "Mohammad Dabbas's Review Sourced from Google
Excellent support! Hridayangi was very professional, patient, and knowledgeable. She guided me through the entire process and resolved my issue quickly. Thank you for the outstanding assistance! ⭐⭐⭐⭐⭐ "Oksana Topalo's Review Sourced from Google
They are disaster! if you lost your wp connection than you need to pay 50 euros more to get it back, and for me it is still not enough i paid 100 euros to get my service back but its been 23 hours still no one tried to solve my problem. I couldnt reach anybody whos in charge. Their custormer service is the worst of all time and i will sue them all! "Miraç Eroğlu's Review Sourced from Google
Great product and excellent support. We tried to migrate a client's WhatsApp number from another BSP via Coexistence, which unfortunately wasn't possible due to a known Meta bug. The support team was responsive, knowledgeable, and went above and beyond to help us troubleshoot the issue. When it turned out there was no solution on their end, they processed a full refund without any hassle. We'll definitely be back once Meta resolves the underlying issue. Highly recommended for anyone looking for a reliable and fairly priced WhatsApp Business API provider. "Niklas Moritz's Review Sourced from Google
The support at 360dialog is very good. Special thanks to Vikas from their team for supporting us and solving our problem. He was incredibly helpful and professional throughout. Highly recommended. "Tejasv Sachdev's Review Sourced from Google
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