Aira

Our experience of using Aira for HubSpot implementation and training has been excellent and we can't recommend Aira and Kathryn Monkcom, in particular, enough. They were organised and methodical in their approach. Suggesting a plan for implementation but while being very flexible when it came to the things that were important to us and the features they felt we most needed training on. Kathryn was good at explaining the options, running at our pace, and always completed things when she said she would. She was attentive to our needs and took the time to understand our business, opitimising the way we use HubSpot. Aira clearly know the HubSpot platform inside and out - there wasn't a question we could think of that they couldn't answer. "

We have worked with Aira since 2022 on a blended retainer, which has been perfect for us as a small business. It gives us access to specialists across every area of marketing without needing to build a large in-house team.Over the years, Aira have supported us with CRM email automation, PPC, copywriting, asset creation, PR outreach and ongoing consultancy. Aira has always been incredibly flexible with us. As our business needs and goals have evolved, they have adapted the support they provide each month to ensure we always get the most value from the partnership.Working with the team has been a great experience. Kathryn and Izi have been our main account contacts and together with Scott, Andy, Alex, Tom and Chloe, they really are a dream team. We have weekly catch-ups where everyone collaborates openly. There has never been a question or challenge that they couldn’t help us with. They also take the time to educate us along the way, which has helped us grow in confidence and understanding of marketing within our business.One of the biggest projects Aira supported us with was migrating fully over to HubSpot CRM. Kathryn guided us through the entire process and provided training throughout, which has already had a huge impact on our customer outreach and internal processes. It has also laid strong foundations for future growth within our business and upcoming products.Back in 2022, myself and the other directors honestly had no experience with marketing and didn't know where to start. We wasn't sure whether we needed a general in-house marketing exec or an agency, and after speaking with several agencies, many felt intimidating, overly sales-driven and tied to complicated long-term contracts. We then had an introduction call with Aira, which immediately felt different. They understood the challenges of small businesses and start-ups and showed genuine flexibility around growth stages and quieter periods. The whole team brings an incredible range of expertise, but what makes the relationship special is that they feel like an extension of our own team.If I were giving advice to another business choosing a digital marketing agency, I would say look for a team that takes the time to understand your business, is transparent in how they work and is flexible enough to grow alongside you.Expertise is important, but so is finding people you genuinely trust and enjoy working with! "

We highly recommend Aira. They have been supporting our charity for over four years, managing our Google Ad Grant with great care and expertise. Their communication is excellent, and they are always incredibly flexible, providing brilliant support with both new and updated campaigns.Their insights into what’s working well, alongside thoughtful suggestions to improve visibility, have been invaluable. Thanks to their support, we are now much more visible to the families who need our services and support. ⭐⭐⭐⭐⭐ "

Working with Aira has been a completely different experience compared to our previous marketing agency. The level of tracking and transparency is on another level, and we finally have real clarity on what’s working and why.Their support is excellent, and our bi-weekly meetings are always productive, focused, and easy to understand. Communication has been outstanding throughout - quick, clear, and genuinely helpful.I wouldn’t hesitate to recommend Aira to anyone looking for a marketing agency that actually delivers and keeps you in the loop every step of the way. "

Our charity has worked with Aira for over five years, and in particular Chloe who is highly experienced with the charity sector. We have been consistently impressed with their knowledge, and the excellent results they have achieved for us. They took time to understand our specific needs, before implementing their plans for us. Our visitor numbers have increased as a result, thanks to their consistent and professional work improving our Google Ads. We have found them to be extremely knowledgeable, highly trustworthy and friendly too. In addition, their reporting is clear and thorough, so we know exactly what they have achieved for us each month, which is invaluable. The Aira team are a pleasure to work with, and we highly recommend them. Whether you need help with SEO or digital marketing of any sort, including Google Ads, you honestly couldn't find a better team than the folks at Aira. We are so lucky we found them! "