Akro BPO

We are a company that specializes in nearshore operations and has a bilingual (English-Spanish) and multi-cultural workforce. We serve as an extension of each of our clients, customizing our contact care services to their specific needs, allowing us to reduce operating costs while maintaining high quality standards.

We develop plans to assist your company's growth and attainment of key performance indicators (KPIs). Because of our physical proximity and multiculturalism, we have a greater grasp of the American market. Our physical, technological, and human talent infrastructure ensures business continuity. We offer two Operations Centers in the center of Mexico City, with over 500 open positions. We adjust to our clients' requirements. 

We want to be known as a multi-cultural corporation that connects businesses with their customers by providing individualized contact care solutions. We need technology and physical infrastructure to ensure the operation's safety, as well as a proactive, helpful work crew with an eye for detail that allows us to border and operate our operation over time.