Pros
- Expertise in marketing strategies
- Strong communication skills with clients
- High-quality customer service
- Knowledgeable team that offers professional guidance
- Efficient project execution
338 W Franklin St, Jackson, Michigan 49201, United States
https://www.ambscallcenter.com
Ambs Call Center
Ambs Call Center Overview
Number of Employees
100 - 249
Minimal Budget
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Average Hourly Rate
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Year Founded
1932
Ambs Call Center functions 24/7, delivering steadfast phone answering services and comprehensive call center solutions. Our dedicated team of call center agents is primed to manage an array of responsibilities, spanning from message taking to resolving customer inquiries, order processing, and furnishing insights about our clients' offerings.
The impact of our services extends to the convenience and accessibility our clients' customers experience. With our support, customers can seamlessly obtain assistance, acquire information, and make purchases whenever the need arises.
The impact of our services extends to the convenience and accessibility our clients' customers experience. With our support, customers can seamlessly obtain assistance, acquire information, and make purchases whenever the need arises.
Ambs Call Center
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Instances of project timelines extending beyond initial estimates
- Occasionally limited flexibility in service packages
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Ambs Call Center Services
Areas of Expertise
- Call Center Expertise
- Phone Answering Services Expertise
Call Center Expertise
Call Center Expertise
- Inbound
- Outbound
- Telemarketing
- Virtual Receptionist
Phone Answering Services Expertise
Phone Answering Services Expertise
- Plumbers
- Veterinary
Industries
- Legal
Client Types
- Small Businesses
Ambs Call Center Reviews
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Office Call CoverageProject Type: Call CentersReview Date: 26 September, 2023Matt Mansfield of ERA Reardon Realty commends Ambs on delivering excellent scripts. As a result, all callers get the same experience. According to Mansfield , Ambs would adjust the script when required and acts on feedback quickly. He also finds the agency personable and proactive. (Source: 3rd Party Review Platform)Rating:Details- Work Quality:
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After Hours Answering ServiceProject Type: Phone Answering ServicesReview Date: 10 September, 2023According to Ted Christoff of Christoff and Sons Floor Covering, collaborating with Ambs has brought several new clients they would have lost due to unavailability to answer calls after business hours. Additionally, the collaboration yielded a remarkable ROI. The best thing about working with Ambs is that the team is an expert in the field and is on the same page with Christoff and Sons Floor Covering. (Source: 3rd Party Review Platform)Rating:Details- Work Quality:
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Call Center ServicesProject Type: Call CentersReview Date: 31 August, 2023Rich Walicki of Jim Winter Auto Group is pleased with Ambs' services. Now, 100% of Jim Winter Auto Group's customers talk to a human when calling its facility. Jim Winter Auto Group praises Ambs' excellent workflow, responsiveness, and reliability. (Source: 3rd Party Review Platform).Rating:Details- Work Quality:
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Call CenterProject Type: Call CentersReview Date: 21 August, 2023Barry-Eaton District Health Department praises Ambs' reliability, not only for the company but also for the public. Furthermore, Ambs' team is proactive, easily accessible, and confident. (Source: 3rd Party Review Platform).Rating:Details- Work Quality:
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Customer Service Call CenterProject Type: Call CentersReview Date: 14 August, 2023According to Todd Desy of Lammers Heating & Air Conditioning, Ambs helps the company serve its customers as efficiently as possible. In addition to improving customer service, Lammers Heating & Air Conditioning commends Ambs for smooth communication and timely information delivery. (Source: 3rd Party Review Platform)Rating:Details- Work Quality:
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Ambs Call Center Clients
- Michigan State University
- Cadillac
- Federal-Mogul