Ambs Call Center

24/7 phone answering services for businesses
338 W Franklin St, Jackson, Michigan 49201, United States
https://www.ambscallcenter.com

Ambs Call Center Overview

Number of Employees
100 - 249
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1932
Ambs Call Center functions 24/7, delivering steadfast phone answering services and comprehensive call center solutions. Our dedicated team of call center agents is primed to manage an array of responsibilities, spanning from message taking to resolving customer inquiries, order processing, and furnishing insights about our clients' offerings.

The impact of our services extends to the convenience and accessibility our clients' customers experience. With our support, customers can seamlessly obtain assistance, acquire information, and make purchases whenever the need arises.

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Industries

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Client Types

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Ambs Call Center Reviews


Reviews from Google Maps and DesignRush are available on this profile.
All reviews
  • All reviews
  • Google reviews
  • DesignRush reviews
AMBS exceeded our expectations by tailoring their services to our specific needs. They are reliable, affordable and respond quickly to any changes we've requested. It was important to our firm to support a family owned business and our only regret is not finding them sooner. "
Andrew Margolius's Review Sourced from Google
Friendly, professional service. Anytime there are changes to the on call scheduled for after hours, they are very prompt with making the updates. I've not had one bad experience with the Ambs call center. "
Rhonda Hardy's Review Sourced from Google
Matt Mansfield of ERA Reardon Realty commends Ambs on delivering excellent scripts. As a result, all callers get the same experience. According to Mansfield , Ambs would adjust the script when required and acts on feedback quickly. He also finds the agency personable and proactive. (Source: 3rd Party Review Platform) "
Project Name: Office Call Coverage
Project Type:
Call Centers
Company size:
50 - 99
Industry:
Real Estate
According to Ted Christoff of Christoff and Sons Floor Covering, collaborating with Ambs has brought several new clients they would have lost due to unavailability to answer calls after business hours. Additionally, the collaboration yielded a remarkable ROI. The best thing about working with Ambs is that the team is an expert in the field and is on the same page with Christoff and Sons Floor Covering. (Source: 3rd Party Review Platform) "
Project Name: After Hours Answering Service
Project Type:
Phone Answering Services
Company size:
Under 49
Industry:
Retail
Rich Walicki of Jim Winter Auto Group is pleased with Ambs' services. Now, 100% of Jim Winter Auto Group's customers talk to a human when calling its facility. Jim Winter Auto Group praises Ambs' excellent workflow, responsiveness, and reliability. (Source: 3rd Party Review Platform). "
Project Name: Call Center Services
Project Type:
Call Centers
Company size:
Under 49
Industry:
Automotive
Barry-Eaton District Health Department praises Ambs' reliability, not only for the company but also for the public. Furthermore, Ambs' team is proactive, easily accessible, and confident. (Source: 3rd Party Review Platform). "
Project Name: Call Center
Project Type:
Call Centers
Company size:
Under 49
Industry:
Hospital & Healthcare
According to Todd Desy of Lammers Heating & Air Conditioning, Ambs helps the company serve its customers as efficiently as possible. In addition to improving customer service, Lammers Heating & Air Conditioning commends Ambs for smooth communication and timely information delivery. (Source: 3rd Party Review Platform) "
Project Name: Customer Service Call Center
Project Type:
Call Centers
Company size:
Under 49
Industry:
Construction
My company used several call centers before finding AMBS and we're so glad we did! They have been accommodating for our specialized requests and they treat all of our callers with respect and patience. I recommend them to anyone looking for a call service! "
Theresa Haney's Review Sourced from Google
We've used AMBS for over 19 years for after hours, weekends and overflow calls. I have only great things to say about their service. Their management team is excellent. I can confidently recommend AMBS! "
Jill McCready's Review Sourced from Google
For a very few dollars per month, Ambs Call Center always has someone there for us to answer customers' needs. 99% of the time, the agents can put our customers at ease and we can get back to them in the morning. That extra 1%, when there's a real and urgent issue, can really help us get a customer out of a jam and keep them for life. I'd highly recommend the Ambs team if you are in any type of retail or customer service field. Almost daily we have a couple of hot leads to follow up on from the night before. "
Rich Walicki's Review Sourced from Google

Ambs Call Center Clients

Michigan State University
Cadillac
Federal-Mogul