Pros
- Dependable communication services for businesses
- Efficient handling of customer calls
- Competitive pricing
- Skilled and friendly call agents
- Flexible service plans for different needs
AmeriCall
Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center.
1502 Tacoma Ave S, Tacoma, Washington 0000, United States
https://www.americall.com
AmeriCall
AmeriCall Overview
Number of Employees
1000 & Up
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1938
AmeriCall  offers a variety of inbound call center solutions for our clients. We work to ensure that each individual or company receives custom solutions to address their specific needs. The advanced telephone answering services we provide allow us to offer assistance to businesses just like yours. We take care of your clients with top quality customer service.
When people are calling your business, they want or need a live person. They want to communicate with something besides an automated system. Our telephone answering services provide that human element of polite confidence and reassurance. We offer personalized services, such as remote receptionists for e-commerce, online and catalogue businesses.
We handle medical answering service duties for all types of healthcare professionals during regular business hours and after hours. AmeriCall also provides emergency messaging and dispatch services for medical, legal and repair-related industries so that your clients will always know that you're just a phone call away.
Let us help build up your client list or customer base, increase your revenue and ensure that you maintain higher levels of retention and loyalty with a quality live telephone answering services.
When people are calling your business, they want or need a live person. They want to communicate with something besides an automated system. Our telephone answering services provide that human element of polite confidence and reassurance. We offer personalized services, such as remote receptionists for e-commerce, online and catalogue businesses.
We handle medical answering service duties for all types of healthcare professionals during regular business hours and after hours. AmeriCall also provides emergency messaging and dispatch services for medical, legal and repair-related industries so that your clients will always know that you're just a phone call away.
Let us help build up your client list or customer base, increase your revenue and ensure that you maintain higher levels of retention and loyalty with a quality live telephone answering services.
Headquarters
1502 Tacoma Ave S, Tacoma, Washington 0000, United States
AmeriCall
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Limited advanced features for call center software
- Initial setup process can be time-consuming
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AmeriCall Services
Areas of Expertise
- Call Center Expertise
Call Center Expertise
Call Center Expertise
- Inbound
- Outbound
- Survey Services
AmeriCall Portfolio
Call CentersINTERACTIVE VOICE RESPONSE
Survey ServicesSURVEYS AND MARKET RESEARCH
Call CentersCALL CENTER SERVICES
AmeriCall Reviews
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Call Center ServicesProject Type: Call CentersReview Date: 20 September, 2024Janeen is fantastic and Norma is AWESOME! Very polite and professional with the attendees.Rating:Details- Work Quality:
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Call Center ServicesProject Type: Call CentersReview Date: 27 December, 2023The customer service representatives at AmeriCall make a great impression on our customers. We shop the CSR's regularly and have not been able to stump them! I'm particularly impressed at how quickly the staff is informed of our product updates and additions. I've overseen mail and phone operations for more than 10 years and can say with confidence that AmeriCall CSR's are the best I've ever encountered.Rating:Details- Work Quality:
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Call Center ServicesProject Type: Call CentersReview Date: 20 December, 2023Over the last year, StoryCorps has seen an increase in listeners, participants, alumni, and programs. This would have not been possible without the wonderful services provided by all of you at AmeriCall Answering Services. Your patience and care for our participants and the helpful feedback we have received from your trainers and agents was above and beyond our expectations. At StoryCorps, we understand that listening is an act of love (and patience, care, and attention). We are pleased to have AmeriCall listening and connection to our participants who are making a reservation. We truly appreciate your support and services.Rating:Details- Work Quality:
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Call Center ServicesProject Type: Call CentersReview Date: 3 December, 2023Thank you, AmeriCall! As our needs have grown, so has your ability to meet them. AmeriCall saves our already overworked staff time and money. A special thank you, for working so hard to tailor your new software to our specific requirements. It works great and saves us a ton of time on order processing. AmeriCall can take the credit for a large part of our success.Rating:Details- Work Quality:
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AmeriCall Clients
- San Francisco Giants
- KBTC Public Television
- CRG Events