Braintek

AI-Powered IT Partner
26519 Oak Ridge Dr, Spring, Texas 77380, United States
https://www.braintek.com

Braintek Overview

Year Founded
2002
Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Braintek has been the outsourced IT department for Houston area businesses since 2002. We are headquartered in Spring, Texas, with a second office serving Dallas-Fort Worth, and we support organizations from 10 to 200 employees across manufacturing, construction, healthcare, legal, accounting, energy services, and professional offices.
 
What clients get: a helpdesk that answers calls in about 60 seconds, proactive monitoring and maintenance on every workstation and server, layered cybersecurity (endpoint detection, email security, MFA, security awareness training), tested backup and disaster recovery, and full Microsoft 365 and Azure management. Roughly 85 percent of issues are resolved remotely; on-site support covers the entire Houston and DFW metros.
 
Engagement models: fully managed IT for companies without internal IT, co-managed IT that puts enterprise tools and escalation depth behind an existing IT person, and project work such as cloud migrations, office moves, and network buildouts. Pricing is flat per device per month, quoted from a quick inventory rather than a one-size bundle, and backed by a written service guarantee.
 
Braintek also builds practical AI automation for clients, from document workflows to AI-assisted phone and email handling, which is why clients call us their AI-powered IT partner. We hold a 4.9 star rating across more than 360 Google reviews.

Industries

  • Manufacturing
  • Construction
  • Health Care
  • Dental
  • Legal
  • Finance
  • Energy & Mining
  • Transportation & Logistics
  • Professional Services
  • Industrial
Cybersecurity Expertise
Cybersecurity Expertise
  • Cybersecurity Incident Response
  • HIPAA Compliance
  • Identity & Access Management
  • Security Assessment
  • Vulnerability Assessment
IT Services Expertise
IT Services Expertise
  • IT Consulting
  • IT Outsourcing
  • Microsoft Office 365
  • Productivity & Collaboration
  • System Integrator
Managed Services Expertise
Managed Services Expertise
  • Disaster Recovery
  • Hardware
  • Help desk
  • Hosting and cloud
  • IT Budgeting
  • Managed AI Services
  • Network
  • Security

Braintek Clients

Petro Amigos Supply
Ashton Sawing and Drilling
K and K Construction

Braintek Reviews


Reviews from Google Maps are available on this profile.
Sheri was very helpful in getting the scanning part of my printer installed on my system, and also in helping me finding out if the other issues that I am having is covered under warranty with the manufacturer of my printer as I do work remote and it is my personal printer. "
Audra Carrico's Review Sourced from Google
It was great to work with Holly Leopold who provided a solution and took the time to show me what to do next time as well. I appreciated her kindness, patience, and willingness to help me through all of my questions. Thank you, Holly! "
Abbey B's Review Sourced from Google
Braintek has been helpful and prompt in resolving any issues I have with the laptop and connections. I travel to four remote offices and have been able to stay connected and working thanks to their help and expertise. "
Lupita Campos's Review Sourced from Google
5/5 Stars for our amazing field tech, Leon. He always checks in with every member of our team directly to ensure they have no questions or direct needs, stays on top of key updates and items that may affect our operations, and if there is an issue he always follows up promptly to ensure everything has been resolved. "
Trena Hogge's Review Sourced from Google
Working with Leon is always an exceptional experience. He consistently delivers excellent service and goes above and beyond to ensure our needs are met quickly. His knowledge and technical expertise make even the most complex issues feel manageable.Additionally, we love and appreciate his attitude. He is unfailingly personable, patient, and kind. Never making anyone feel rushed no matter the situation or question. His warm, approachable demeanor makes him a joy to work with and a trusted partner for our team.Leon, we are incredibly grateful for the outstanding support you provide us at Chrane! You're simply the best! "
Angel Lane's Review Sourced from Google

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