Pros
- Responsive and attentive customer support service
- Clear and effective communication
- Deliverables that meet professional standards
- Flexibility in accommodating client needs
- Consistent adherence to project timelines
CommAlert
CommAlert Overview
Number of Employees
50 - 99
Minimal Budget
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Average Hourly Rate
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Year Founded
1997
The CommAlert Group offers emergency communication services and call centre solutions.
Our highly trained technicians, proven processes and advanced technology allow us to accommodate your specific needs.
Our core services include:
• Emergency monitoring, answering and mass notifications.
• Work alone, safety and tracking.
• Call answering and virtual assistant services.
Our highly trained technicians, proven processes and advanced technology allow us to accommodate your specific needs.
Our core services include:
• Emergency monitoring, answering and mass notifications.
• Work alone, safety and tracking.
• Call answering and virtual assistant services.
Headquarters
10117 Jasper Avenue, Edmonton, T5J 1W8, Canada
CommAlert
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Project scopes occasionally need clarification
- Issues with adaptability
CommAlert Services
Areas of Expertise
- Phone Answering Services Expertise
Phone Answering Services Expertise
Phone Answering Services Expertise
- After-Hours
- Plumbers
- Veterinary
CommAlert Reviews
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Call Center ServicesProject Type: Call CentersReview Date: 25 January, 2024Source: 3rd-party Review PlatformThe CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. The client has gained more customers than before, thanks to The CommAlert Group's support. The team's effective communication skill set is one of the key factors in delivering quality outputs. So far, the client has been happy with the efforts of The CommAlert Group in going the extra mile.Rating:- Work Quality:
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Call Center ServicesProject Type: Call CentersReview Date: 16 January, 2024Source: 3rd-party Review PlatformA software and digital platform development agency partnered with The CommAlert Group for after-hours support and on-call services. The client wanted to be available 24/7. The CommAlert Group provided a 100% answer rate while keeping up with customer satisfaction. They used excellent tools to provide the best services to their client.Rating:- Work Quality:
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CommAlert Clients
- Healthcare industry
- Financial industry
- Telecommunications industry