Genmar UK LTD

Name: Genmar UK LTD
Address: Unit 12, The Links Business Centre, Raynham Road Industrial Estate, Bishop's Stortford, CM23 5NZ, United Kingdom
Telephone: 3304451234
Price range: $1,000 - $10,000

UK managed IT services for businesses that need IT to just work.

Unit 12, The Links Business Centre, Raynham Road Industrial Estate, Bishop's Stortford, CM23 5NZ, United Kingdom

https://genmar.co.uk

Genmar UK LTD Overview

Year Founded: 1996

Employees: Under 49

Minimal Budget: $1,000 - $10,000

Average Hourly Rate: $120/hr

Managed service provider headquartered in Bishop's Stortford, Hertfordshire. We have supported British businesses with their technology infrastructure since 1996 almost three decades of continuous trading through every major shift in business IT, from on-premise servers to cloud, from desk phones to UCaaS, from antivirus to layered cyber security, and now into AI and automation as a managed service.

What we do
We provide managed IT support, cyber security, Microsoft 365, business telephony, cloud and Azure infrastructure, broadband and connectivity, and AI and automation consultancy. Our engineering team operates from a single UK office and handles every aspect of service delivery in-house. We support around 80 client businesses ranging from five-person firms to organisations with over a thousand staff.

How we work
Our operational philosophy is simple: fix the symptom, fix the cause, automate the fix. Every issue gets resolved, then traced to its underlying cause to prevent recurrence, then where possible automated so it cannot recur. Our service desk answers calls in seven seconds on average. Engineers are UK-based, named, and accountable. Plain English, not jargon.

What sets us apart
Three things distinguish how we work. First, we built AI and automation into our managed service offering early clients save an average of ten hours per week through automation of invoice processing, onboarding, reporting, and admin, with over a thousand hours saved monthly across our client base. Second, our cyber security stack is purpose-built for SMEs, combining endpoint detection, identity threat detection, security awareness training, and full incident response. Third, our retention is exceptional both for clients and for staff because we hire well, treat people well, and stay focused on long-term relationships rather than transactional engagements.

Credentials
ISO 27001 certified, Cyber Essentials certified, Microsoft Solutions Partner, Wildix Gold Partner. Family-owned.