Lockbaud

It has been an absolute pleasure to collaborate with the team at Lockbaud.Their expertise and professionalism are truly top-notch. Every project we've worked on together has been a seamless experience.We highly recommend them to anyone. We're definitely looking forward to working with the Lockbaud team again! 🤝 "

Lockbaud is the absolute best. They've been servicing our company for the longest time and are always on point!Their professionalism, customer service skills, responsiveness, and attention to detail are A+++++.Even when we encounter issues that are hard to resolve, Angel and Sam don't rest until it's fixed. I sincerely appreciate the hard work that they do. "

If I could give Sam at Lockbaud ten stars, I would! I can't recommend his service enough! He helped me get out of a real bind and escape a week-long nightmare! I was hacked by a sophisticated group of bad actors who I initially thought took over only my professional and personal Facebook accounts. They were using my identity to sell cars (that didn't exist) from my profile and managed to steal thousands of dollars. I am so relieved that a professional colleague finally referred me to Sam Sapp, as he helped me discover that my email account had been hacked for a month before my Facebook account was taken over. They even managed to obtain a copy of my driver's license from an email I'd sent. Sam quickly created a robot to retrieve over 3,200 pictures from my Facebook account before it was shut down. He further advised me about other possible hazards related to the ordeal, so I took steps to cover myself that I would never have known to take on my own. Knowing how emotionally taxing this situation was, Sam met with me with only a few hours' notice, answered my calls before and after hours, and I could tell he genuinely cared about solving my problem. He also asked for a follow-up call to make sure my laptop was secure. I mentioned the situation to a friend, and she also spoke of Sam's stellar reputation as a cybersecurity guru. "

My computer was hacked and Sam Sapp at Lockbaud helped me clean it up quickly and securely. He not only removed the threats but also set up protections to help keep my computer safe from future attacks. Professional, knowledgeable, and trustworthy—I highly recommend Lockbaud for any computer needs! "

I wanted to take a moment to highlight Sam and his incredible team at Lockbaud. For those of us who aren’t tech-savvy, dealing with technical issues can be overwhelming—especially when you’re not sure what the problem is, let alone how to explain it to someone else.In my experience, it’s not uncommon for IT support to act superior or even dismissive—especially when you’re unable to explain an issue in technical terms. They can sometimes make you feel like your concerns aren’t worth their time. What sets Sam and his team apart is that they are the exact opposite. They are so approachable and kind, so easy to work with. I feel they have genuine care in every interaction, treat every question with respect, and explain things in a way that make sense to us non-tech folks.They bring a much-needed human element to something that can often be so intimidating—and that is what makes the real difference. I’m so grateful for the way they show up every day and I highly recommend their services.Thank you, Lockbaud, for supporting small businesses with such kindness and expertise! "