Orca

The worst part about spam emails from advertisers is they don't even bother to do any research on who they're contacting. We don't even work in the property sector and yet received this email opener:"Orca is the number 1 call answering service for the property sector, handling thousands of calls every day from people looking to sell, view, rent, or buy properties. Never miss a valuation ever again!"Now assumably the system can be bespoke to other environments, but when you just hit ctrl+c ctrl+v into outlook over and over waiting for a hit, I'm going to call it out because it's just frankly disrespectful. If you don't have enough time to research prospective clients, I don't have enough time for your demo! "

Quick and thorough - We have been using Orca for a while now, and are very happy with their service, especially knowing that they are bearing the brunt when anything goes wrong with the phone systems, as has happened a couple of times recently! Always a pleasure to deal with, and very responsive when contacted directly - Kathryn, our point of contact, has been great, even under very stressful conditions! "

I’ve been a client of Orca for the past five years, and the experience has been excellent. The call handlers are always polite, professional, and willing to go the extra mile. For more complex calls, the team created a bespoke screen that I can adapt at any time, which has been incredibly helpful. I couldn’t recommend Orca highly enough!. "

We use orca for call answering when our lines are busy. The service we get is fantastic and the accuracy is spot on. Kathryn is a credit to their team! "

We have been working with Orca and namely Kathryn for a while and their customer service is excellent they show great pride in their work ethics and are very professional and as a pro active estate agency they really do add value to our business. We would highly recommend their services who are looking for that "gold class service" and unique touch, well done guys. "