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A flexible and adaptable service offering, with an aspirational approach.
orca is a forward-thinking, versatile, outsourced customer services provider that uses cutting edge technology to deliver exceptional customer services.
At the heart of what we do is a total commitment to quality customer service. Our passion is to deliver excellence and capture value-adding opportunities for our clients.
Although we have a proven history of delivering exceptional outsourced customer service, the support we provide goes far beyond just telephone answering. We offer a multi channel customer service experience that can be implemented into your business with ease.
The orca team are expertly trained to handle fluctuations in customer demand, and can assist with a range of tasks to help deliver the right experience, for anyone who contacts your business.