Orca Overview

Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2010
A flexible and adaptable service offering, with an aspirational approach.

orca is a forward-thinking, versatile, outsourced customer services provider that uses cutting edge technology to deliver exceptional customer services.

At the heart of what we do is a total commitment to quality customer service. Our passion is to deliver excellence and capture value-adding opportunities for our clients.

Although we have a proven history of delivering exceptional outsourced customer service, the support we provide goes far beyond just telephone answering. We offer a multi channel customer service experience that can be implemented into your business with ease.

The orca team are expertly trained to handle fluctuations in customer demand, and can assist with a range of tasks to help deliver the right experience, for anyone who contacts your business.
Headquarters
Rossett Business Village, Rossett, Wrexham, LL12 0AY, United Kingdom

Areas of Expertise

  • Phone Answering Services Expertise
Phone Answering Services Expertise
Phone Answering Services Expertise
  • Property Management
  • Veterinary

Orca Portfolio

  • Orca - Handling Large Scale Inbound Enquiries for JLL Residential.
    Real Estate
    Handling Large Scale Inbound Enquiries for JLL Residential.
  • Orca - Chancellors is one of the leading independent Estate Agency groups in the UK.
    Real Estate
    Chancellors is one of the leading independent Estate Agency groups in the UK.

Orca Reviews

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  • Undisclosed

    Undisclosed

    Owner at Pen y Lan Plumbing

    Phone Answering Services
    Project Type: Phone Answering Services
    Review Date: 18 December, 2023
    Our partnership with Orca over the past four years has revolutionized our phone-answer approach. It proved to be a wise investment, firmly solidifying our commitment to modern methods, and we never entertained the thought of reverting to our previous practices. (Source: 3rd Party Review Platform)
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  • Undisclosed

    Undisclosed

    Founder at Martin & Co

    Phone Answering Services
    Project Type: Phone Answering Services
    Review Date: 10 December, 2023
    After trying Orca for the last six weeks as a cost-effective alternative for call handling, I have officially entrusted the agency with our 24-hour call management. The service has maintained a high quality, and the cost reduction of over 50% makes it excellent value for money. (Source: 3rd Party Review Platform)
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Orca Clients

  • Halton Housing
  • Chancellors
  • Irwell Valley HA