Peak Support

Peak Support

BPO solutions that you can trust

955 Massachusetts Ave., 130, Cambridge, Massachusetts 02139, United States

Peak Support Overview

Number of Employees
250 - 499
Minimal Budget
Under $1,000
Average Hourly Rate
Inquire
Year Founded
2015
Peak Support stands as a dynamic and forward-moving provider of outsourced customer support services, driven by an unwavering commitment to furnishing unparalleled assistance to rapidly expanding enterprises. Within our extensive spectrum of services, we encompass customer support, sales operations, and Business Process Outsourcing (BPO) solutions.

Our innovative global delivery model empowers us to cater to a diverse clientele hailing from multiple corners of the world, including the Philippines, the United States, Latin America, and beyond. By enlisting a top-tier cadre of agents, we ensure an unmatched level of expertise and an enduring dedication to nurturing the triumph of our valued clients.

Discover how we can elevate your business by reaching out to us at info@peaksupport.io. Your journey toward exceptional customer support begins with Peak Support.
Headquarters
955 Massachusetts Ave., 130, Cambridge, Massachusetts 02139, United States

Peak Support Services

Areas of Expertise

  • BPO Expertise
  • Call Center Expertise
BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Data Entry
  • Medical Billing
Call Center Expertise
Call Center Expertise
  • Inbound

Peak Support Portfolio

  • Peak Support - Public Rec How an overnight cult brand delivered an exceptional customer experience
    Customer Support
    Public Rec How an overnight cult brand delivered an exceptional customer experience
  • Peak Support - How a global community building company scaled its customer service
    Customer Support
    How a global community building company scaled its customer service
  • Peak Support - Bloomnation
    Customer Support
    Bloomnation
  • Peak Support - American Exchange Group
    Customer Support
    American Exchange Group
  • Peak Support - Advent eModal
    Customer Support
    Advent eModal
  • Peak Support - Wildgrain
    Customer Support
    Wildgrain

Peak Support Reviews

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  • Heather Hansen

    Heather Hansen

    Director of Customer Support at Promenade

    Customer Support Services
    Project Type: BPO
    Review Date: 2 January, 2024
    Source: 3rd-party Review Platform
    Heather Hansen, Director of Customer Support at Promenade, was pleased with Peak Support's services. Seeking a customer support team aligned with Promenade's vision of turning customers into evangelists, Hansen found Peak Support's dedication to providing above-and-beyond service unparalleled.
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  • Colin Reynolds

    Colin Reynolds

    Director of Customer Experience at Advent E-Modal

    BPO Services
    Project Type: BPO
    Review Date: 26 December, 2023
    Source: 3rd-party Review Platform
    Colin Reynolds, Director of Customer Experience at Advent E-Modal, recognized Peak Support as a leader in the industry. Impressed by Peak Support's unique approach to addressing Advent E-Modal's specific challenges, Reynolds appreciated the agency's focus on brand and storytelling, ensuring Advent E-Modal stood at the forefront of the industry.
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Peak Support Clients

  • American Exchange Group
  • Public Rec
  • The Community Company