OnBrand24

• Adam Miles

  Director of Operations Restore Payment Programs at Enservio

  Responsiveness, professionalism, and delivery

  Project Type: Outsourced Customer Support

  Review Date: 23 August, 2024

  Source: 3rd-party Review Platform

  Adam Miles, Director of Operations Restore Payment Programs at Enservio, describes OnBrand24 as an excellent partner that smoothly navigates between consumer and carrier inquiries—a challenging responsibility. Acknowledging OnBrand24's responsiveness, professionalism, and delivery, Miles extends his gratitude to the entire OnBrand24 team for their outstanding support.

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• Brett Johnson

  Sales Manager at Alpha Software

  They are serving as a direct extension of the sales and marketing team

  Project Type: Outsourced Customer Support

  Review Date: 3 August, 2024

  Source: 3rd-party Review Platform

  Brett Johnson, Sales Manager at Alpha Software, is satisfied with OnBrand24's services. Recognizing the agency's capable team, Johnson praises OnBrand24's excellent technical grasp of Alpha Software's new product features. The partnership is so effective that Alpha Software regards OnBrand24 as a satellite office, serving as a direct extension of the sales and marketing team.

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• Patti Groh

  Director of Marketing Communications at Sappi Fine Paper North America

  Reliable performance

  Project Type: Outsourced Customer Support

  Review Date: 2 August, 2024

  Source: 3rd-party Review Platform

  Patti Groh, Director of Marketing Communications at Sappi Fine Paper North America, highlights OnBrand24's reliability in handling the critical first phase of the sales cycle—sample requests. Additionally, OnBrand24 excels in relating to customers on a personal level that aligns with Sappi's culture. Groh notes that the agency's consistent and reliable performance is crucial in representing Sappi well.

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• Andrew Hoberman

  Customer Relations Manager at Dancing Deer

  Ability to handle diverse challenges efficiently

  Project Type: Outsourced Customer Support

  Review Date: 26 July, 2024

  Source: 3rd-party Review Platform

  Andrew Hoberman, Customer Relations Manager at Dancing Deer, praises OnBrand24's ability to handle diverse challenges efficiently. The agency consistently excels when managing sudden increases in inbound call volume resulting from promotions or discounts. Hoberman notes that the agency's responsiveness ensures customer satisfaction while maximizing Dancing Deer's profits.

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• William B. McCarthy

  Executive Director at Southwest Indian Foundation

  OnBrand24 plays an essential and valuable role

  Project Type: Outsourced Customer Support

  Review Date: 5 July, 2024

  Source: 3rd-party Review Platform

  William B. McCarthy, Executive Director of the Southwest Indian Foundation, commends OnBrand24 for adeptly understanding the foundation's culture and approach to customer and donor relations. Recognizing the agency's exceptional people skills, McCarthy praises its friendly and welcoming customer service services. As the first line of communication for the foundation's supporters, OnBrand24 plays an essential and valuable role.

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OnBrand24 Team Bios

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  Anthony Marlowe

  Chief Executive Officer (CEO)

  Anthony Marlowe Chief Executive Officer (CEO)
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  Greg Thomas

  President & COO

  Greg Thomas President & COO