Protected Harbor
Trusted I.T. Partners That Take Responsibility for Your Technology
60 Dutch Hill Rd. Suite 16, Orangeburg, New York 10962, United Stateshttps://protectedharbor.com
Protected Harbor Overview
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Average Hourly Rate
- $100/hr
- Year Founded
- 1995
We pride ourselves on our customers happiness. Thats why we ensure our 24/7/365 customer service is second to none. Whenever you need us, were always here. Got a problem at 2:00 am? A live person will be there to answer your call and resolve the issue before sun-up.
Our approach to customer service goes beyond just solving problems and closing tickets. We aim to connect on a human level, getting to know you and your business so we can function like an extension of your team.
That is why over 90% of our business comes from client referrals, and we have a 98% customer retention rate. Protected Harbor is the last I.T. company you will ever have to hire.
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Protected Harbor Services
Cybersecurity Expertise
- Cybersecurity Incident Response
- Digital Forensics
- Penetration Testing
Industries
- Retail
- Software & IT Services
- Transportation & Logistics
Client Types
- Small Businesses
- Medium Businesses
Protected Harbor Reviews
Reviews from Google Maps and DesignRush are available on this profile.
All reviews
- All reviews
- Google reviews
- DesignRush reviews
I've found the Protected Harbor team to be consistently prompt and effective in assisting me. "Admin System's Review Sourced from Google
Hi. While my problems were finally resolved when your technician remote connected to my laptop, the problem was created in the first place by the initial reply I got from protected harbor. All I was looking for initially was to reload the remote desktop app but the link I got ended up messing up my parallels desktop implementation. And even that took a couple of days to get that reply with the link. "David Chin's Review Sourced from Google
Protected Harbor was timely, knowledgeable and efficient in addressing my computer needs. I had a technical issue on Monday evening and they arrived Tuesday morning to address it.I can’t say enough about the company and their staff. "Shirley Glaubach's Review Sourced from Google
Protected Harbor Owner and management are amazing. They have taken our service from a 2 to 100. Nothing is too big or two small for them to job on. They make you feel as if you are their only client and for that I am very grateful. "Project Name: On going support
- Project Type:
- Managed Service Providers
- Company size:
- 100 - 249
- Industry:
- Construction
Protected Harbor has always been quick to answer my calls and rectify any problems or questions I may have with my account. WE are truly happy with the service to date and would certainly recommend them to other companies who need such service. "Lou Marchesi's Review Sourced from Google
I have been a client of Protected Harbor for over 10 years, and found their responsiveness to be outstanding to my IT needs and any maintenance needed. Their customer service has been way above expectations. I wholeheartedly recommend Richard Luna and his team at Protected Harbor. "Stanton Mehr's Review Sourced from Google