Soportered

Secure, reliable technology for growing businesses in Venezuela
Av. Francisco de Miranda, Edif. Centro Seguros La Paz, piso 7, Ala Este, oficina Anexo A, La California Norte, Caracas, 1071, Venezuela
https://soportered.net
Soportered

Soportered Overview

Year Founded
2012
Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
$40/hr
Since 2012, Soportered has helped organizations in Caracas and across Venezuela maintain secure, connected and resilient technology environments. We work with small and medium-sized businesses that need experienced technical support without building a large internal IT department.

Our services cover managed IT support, network and server administration, virtualization, cybersecurity, cloud consulting, Microsoft 365, Google Workspace, backups, business continuity and business software. Assistance is delivered remotely or on site according to each clients operational requirements.

Every engagement begins with a practical review of the current environment, essential business processes and the risks most likely to interrupt operations. We then prioritize improvements, document configurations and explain recommendations in clear language. This approach helps decision makers understand what is being changed, why it matters and what should happen next.

Security and continuity are incorporated from the beginning. We help strengthen access controls, endpoint and network protection, backup practices and recovery readiness. Our objective is not simply to fix isolated incidents, but to reduce recurring problems and create technology foundations that can support future growth.

Soportered combines local knowledge of the Venezuelan business environment with flexible remote service. Clients receive responsible handling of information, direct communication and solutions aligned with their priorities, size and budget.

Industries

  • Corporate Services
  • Health Care
  • Higher Education
  • Industrial
  • Manufacturing

Client Types

  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate
Cybersecurity Expertise
Cybersecurity Expertise
  • Breach Detection & Incident Response
  • Cybersecurity Incident Response
  • Security Assessment
DevOps & Cloud Expertise
DevOps & Cloud Expertise
  • Azure
  • Google Cloud
  • Physical Server Management
IT Services Expertise
IT Services Expertise
  • Google Apps
  • IT Consulting
  • Microsoft Office 365
  • System Integrator
Managed Services Expertise
Managed Services Expertise
  • Disaster Recovery
  • Help desk
  • Hosting and cloud
  • Network
  • Security

Soportered Clients

Hospitalar
Universidad Simón Bolívar (USB)
Corporación Orumila C.A.

Soportered Team Bios

Managed IT, Infrastructure & Cybersecurity
Soportered Technical Team
Managed IT, Infrastructure & Cybersecurity

Our Caracas-based team delivers managed IT support, cloud consulting, cybersecurity, network and server administration, backups and business continuity for organizations across Venezuela.

Founder & Technical Director
Brayan Monagreda
Founder & Technical Director

Brayan leads Soportered's technical direction and works directly on diagnosis, solution design and project follow-up. His experience spans business infrastructure, operational continuity, connectivity and cybersecurity, with a practical focus on sustainable solutions.

Business Systems & Applied AI Consultant
Rayner Placeres
Business Systems & Applied AI Consultant

Rayner supports projects involving SAP, business processes and applied artificial intelligence, connecting operational needs with practical solutions that improve day-to-day work.

Network & Security Systems Consultant
Andersson Hernández
Network & Security Systems Consultant

Andersson integrates enterprise networks based on UniFi and video surveillance systems, considering physical space, connectivity, administration and the complete operation of each installation.

Technical Support Consultant
Edward Rosas
Technical Support Consultant

Edward handles incidents affecting users and devices, working to resolve both the immediate problem and its root cause through technical diagnosis, clear communication and consistent follow-up.

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