Tangent

Tangent is an independent customer experience studio with offices in London and Newcastle. We help our clients navigate the digital landscape and better serve their customers. We have three core pillars of service: customer journey insight & strategy, lean digital product design & development, and data intelligence & optimisation. We understand our clients’ customers’ behaviours, wants, needs, likes, frustrations and fears when using the services and products they provide. We prototype and test new design and tech solutions so that our clients can be confident they will work, which lowers risk.

We work with a range of clients including large enterprises such as Sky, PepsiCo, Net-a-Porter, SAP, Wolseley, UK Power Networks and The Labour Party and start-ups such as Charlotte Simone, Nails inc and MissFits Nutrition.