TekConcierge

Move Beyond IT. Welcome to Managed Intelligence

1227 W Campbell Rd #315,, Richardson, Texas 75080, United States

https://tekconcierge.com

TekConcierge Overview

Year Founded: 2009

Employees: 50 - 99

Minimal Budget: Inquire

Average Hourly Rate: $150/hr

TekConcierge is a Richardson, Texas-based managed IT provider repositioning from a traditional MSP into a Managed Intelligence Provider (MIP). The shift responds to a real problem: employees everywhere are using AI tools like ChatGPT with no oversight, creating "shadow AI" risk to data security, compliance, and business value. TekConcierge's answer starts with an AI Readiness Assessment and extends into ongoing advisory support, helping clients govern and optimize AI adoption rather than just react to it.

Led by CEO Heath Carter and built on the Entrepreneurial Operating System (EOS), TekConcierge has grown from a small founding team into a recognized industry player. The company ranked #328 on the 2026 MSP 501, the industry's most rigorous ranking of managed service providers, and was named to the Dallas Business Journal Fast 50 for its year-over-year growth.

Services span four tiers (Core, Enhanced, Advanced) across Security & Compliance, Technical Support, and Professional & Strategic Services, all delivered under the company's "Concierge Plus" service philosophy: technical excellence without jargon. TekConcierge is also parent to Hospitality Technical Services (HTS), a subsidiary delivering specialized IT infrastructure support to hospitality properties nationwide.

The company's growth and national recognition reflect sustainable operating discipline, not just a strong sales year, and position TekConcierge to lead the shift from reactive IT support to proactive, AI-literate business strategy.

TekConcierge Services

Industries

Construction
Corporate Services
Hospitality
Energy & Mining
Fintech
Industrial
Manufacturing
Professional Services
Real Estate
Finance

Big Data Expertise

Business Intelligence
Data Governance
Data Migration
Data Strategy
Data Warehousing
IT security

CRM Expertise

AI CRM
HubSpot

Cybersecurity Expertise

Breach Detection & Incident Response
Cybersecurity Incident Response
Digital Forensics
HIPAA Compliance
Identity & Access Management
Penetration Testing
Security Assessment
Vulnerability Assessment

ECM Solutions

Digital Asset Management
Document Management

ERP Expertise

AI ERP Consulting

IT Services Expertise

AI IT Compliance
AWS
IT Consulting
IT Outsourcing
Master Data Management
Microsoft Office 365
Productivity & Collaboration
System Integrator

TekConcierge Clients

KSC

Omniplan

Cresta

TekConcierge Reviews

Reviews from Google Maps are available on this profile.

Charl was very patient and helpful. Although the issue required time to be resolved, Charl stuck with the issue, calling us multiple times to check on how we were progressing. Very nice interchanges! Thank you Charl! We owe you 1! "

Christopher Dunbar's Review Sourced from Google

Always a great experience and prompt service--friendly service that always takes care of any tech issues and goes beyond to be proactive for anything in the future! "

Lyncoya Moore's Review Sourced from Google

Tsupane Monyooe is always so kind, helpful and sets us up for success. Appreciate all the support, thanks for all you do!Thank you so much, Tsupane Monyooe. 10/10 service! I appreciate your help!!! "

Lia Navarrette's Review Sourced from Google

Nick is always the best when he visits! Not just technically accurate and efficient but has a great demeanor with our leaders. We always look forward to him visiting Charleston! "

Matthew Brown's Review Sourced from Google

Excellent communication - timely responses - speak in layman's terms so you understand. Highly recommend! "

Kim Morgan's Review Sourced from Google

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TekConcierge Team Bios

Heath Carter

President and CEO

Heath Carter is Founder, President, and CEO of TekConcierge, a Dallas-based managed IT provider he built from the ground up over 25+ years in technology and business leadership. A 3x Inc. 5000 honoree, Heath leads TekConcierge's shift toward AI-driven service delivery, Managed Intelligence.

Gary Klos

VP of Sales and Marketing

Gary Klos is VP of Sales & Marketing at TekConcierge, the Dallas-based managed IT provider. With 20+ years in IT service, operations, and R&D management, he drives customer retention and go-to-market strategy behind the team's award-winning growth.