Philip Mahood Review from Google

1.0★

Philip Mahood's Review Sourced from Google

Paying a £3,000 setup fee was supposed to guarantee expert management of our Google Ads account. Instead, the agency completely neglected the account for two full months — something they later admitted was due to internal issues. No communication. No updates. No work.When they finally did start, the level of service was shockingly poor. Campaigns were lazily set up, daily budgets were consistently overspent, and there was no evidence of strategic thinking or optimisation. We had to prompt them for changes and when we did it took forever to get them done. It felt like the account was simply left to run on autopilot as we were either too small a company or they were understaffed.The result? Our company revenue dropped by over 50% during the period they were in charge. That level of damage is not just disappointing — it’s unacceptable.For a business to hand over thousands of pounds and be met with such incompetence is disgraceful. I wouldn’t recommend this agency to anyone serious about growing their business. Avoid at all costs.

Kenny Martin Review from Google

5.0★

Kenny Martin's Review Sourced from Google

Chloe was a superb presenter, engaging, bubbly and informative. The minefield of Google Ad’s was laid out in simple step by step terms. I am sure some of the gang will be using your services soon. Thank you.

Ellie B Review from Google

1.0★

Ellie B's Review Sourced from Google

After the initial conference call I was awaiting our proposal, which didn’t transpire. After chasing, I discovered the guy had gone on holiday. Upon his return I received a short email saying “we were not a good fit” and they wouldn’t be quoting.I emailed back to ask why, and no response.I had been chasing for over two weeks by then. Terrible way to treat people.Update- see response below-Our budget was £30k for the website and £3k per month for social media.I guess you need more than that for this company to be interested.

Megan Broderick Review from Google

5.0★

Megan Broderick's Review Sourced from Google

Really excellent company. We went to three filmCompanies, Tom was so professional, wasn't talk to and offered a very competitive quote. The whole experience was so easy, start to finish and the final product is brilliant. Highly recommend.

James Review from Google

5.0★

James's Review Sourced from Google

Tom is truly the best! My organisation needed to create a recruitment video and we had no idea what needed to be done. Tom not only walked us through the entire process, but created an amazing video that has generated tons of positive feedback from our staff and board. We cannot thank you enough! I highly recommend Social Films and will definitely work with them again!

Nadil Chowdhury Review from Google

5.0★

Nadil Chowdhury's Review Sourced from Google

Knowing that Social Films had worked with some of the largest organisations globally was a comfort and also one of concern - would they accept my little project of creating a 40th birthday video for my wife?! It needn't have been, as it turns out that no job is too small!! Tom was exemplary to work with, upfront and honest, more than happy to iterate and added his own creativity. And the video went down a storm! Would happily recommend Tom and Social Films.

Ben Newall Review from Google

5.0★

Ben Newall's Review Sourced from Google

What a great service! Rune Films came to our premises along with another of our suppliers as they had been commissioned to produce a case study for our supplier (about our transition to them). The guys we're very professional and polite, on the day they arrived on time, setup their gear out of the way, then when it came to filming they we're reassuring and friendly to deal with. Now we have the finished product, we are very pleased with the result and would highly recommend. Thank you!

Josh Booth Review from Google

5.0★

Josh Booth's Review Sourced from Google

Rune Films were brilliant - full of ideas and enthusiasm for the project from our very first meeting to the last. We presented them with quite a long and detailed brief, which they were very attentive to. They came up with what seemed quite an ambitious concept, but were able to deliver it exactly as imagined, and we were delighted with the video at the end of it.

Luca Wijeratne Review from Google

5.0★

Luca Wijeratne's Review Sourced from Google

Absolutely incredible! Extremely professional and used movie-grade equipment. Editing was rapid and top-tier. Looking forward to them filming our next work conference in London! ⭐️⭐️⭐️⭐️⭐️

Stephen Farrell Review from Google

5.0★

Stephen Farrell's Review Sourced from Google

We have worked with Stephen for many years now and his output, service level and advice are first rate. A fantastic partner for our team and business.

Scott Clarehugh Review from Google

5.0★

Scott Clarehugh's Review Sourced from Google

Wax Digital have provided us with a fantastic video to highlight our services delivered with great passion and detail for the brief given. Stephen's work was carried out with upmost professionalism throughout the process even with our demanding requirements.We highly recommend Wax Digital.Northumbrian Woodland Burials and Crematorium

Stephen Farrell (TheMightySteve) Review from Google

5.0★

Stephen Farrell (TheMightySteve)'s Review Sourced from Google

We have worked with the team at Wax Digital since their inception, and with Stephen for a number of years prior to that. Comfortably one of the easiest agencies to work with, delivering the highest quality output at all times. Their attention to detail and in-depth knowledge to our brand guidelines makes the briefing process super easy.We will continue to trust the team moving forward and are excited to develop our partnership.

Sally Review from Google

5.0★

Sally's Review Sourced from Google

We have been working with Grapevine Ads across a variety of projects, and the results have been absolutely fantastic. They have handled everything from our social media campaigns and creative assets to full-scale TV and video production, and their attention to detail is second to none.Their team completely understands how to balance compelling, high-quality creative work with practical results. The social media assets they produced were incredibly engaging, and the quality of their video production for our TV campaign was exceptional—delivering beautiful, dignified visuals that perfectly hit the brief.Grapevine Ads are responsive, highly professional, and an absolute pleasure to collaborate with. If you are looking for an agency that can seamlessly manage both digital assets and traditional broadcast media while keeping your brand identity intact, I cannot recommend them highly enough.

FD Recruit Review from Google

5.0★

FD Recruit's Review Sourced from Google

We've used Grapevine for over 2 years now and they've been fantastic for us. They manage our PPC campaigns, which are quite complex. We have monthly meetings (weekly to start with) and set action points to keep improving.I assumed they'd set up our ads and then sit back and do little for their monthly fee. That's not the case at all. Every month they come with suggestions and improvements, with very little work needed from our side. They repay their monthly fee many times over.I previously managed our ads myself, but it had become a science in itself. Grapevine saves me dozens of hours each month staying on top of all the continual changes. Using them is a no-brainer.

Joshua F Review from Google

5.0★

Joshua F's Review Sourced from Google

We've worked with Grapevine Ads for a number of years and they've been instrumental in improving both our tracking and advertising performance.The team helped us implement accurate online and offline conversion tracking, giving us a much clearer picture of which campaigns were actually driving revenue rather than just leads. Their data expertise has made a huge difference to how we measure success and optimise our marketing.They also manage our Google Ads and Meta campaigns brilliantly, constantly testing, refining and finding new ways to improve performance. Communication is excellent, reporting is clear, and they genuinely feel like an extension of our team.If you're looking for a PPC agency that really understands data, tracking, Google Ads and Meta, I wouldn't hesitate to recommend Grapevine Ads. Sent from my iPhone