Rutledge Daugette Review from Google

1.0★

Rutledge Daugette's Review Sourced from Google

We had a great initial project with Ameex before they were purchased by Perficient. Post-support was slow, but acceptable, however as time went on, I stopped getting the level of communication and time itemization I was accustomed to. With Perficient taking over, things devolved pretty quickly, and despite multiple conversations with my account manager - nothing changed, even after bumping up hours to have more dedicated resources. Ultimately, I cancelled the contract this year. Disappointing because their team/work was stellar (and the development team is still solid) before, but the simple asks were continually ignored, and over time, I lost trust that I was getting the hours agreed upon.Towards the end, there was also what felt like a lot of gaslighting of my concerns, and outside of an initial project, I cannot recommend Perficient for ongoing support.Edit: I'm now bumping this to a 1 Star because I've spent the last 3 weeks digging into code and it's one questionable decision after another. Really poor.