Palm Desert Geeks Reviews & Testimonials

• 

  Jennifer Tomaselli Review from Google

  1.0★

  Jennifer Tomaselli's Review Sourced from Google

  My experience with this company Palm Desert Geeks, has been extremely frustrating. Pat, the owner, is a very poor communicator—he rarely responds to texts, emails, or phone calls in a timely or consistent manner. As a paying customer on a monthly subscription plan, I expected a basic level of service and professionalism, which was not delivered.Their services for website development, social media, and content posting are subpar. It appears the person responsible for this work is only available for a few hours a week, and it shows in the quality and consistency of the output.When I raised concerns about the lack of results and asked about the value I was receiving for what I was paying, I was abruptly terminated via text message—without any real conversation or attempt at resolution. Pat seemed completely unwilling to accept feedback, taking it as a personal attack rather than an opportunity to improve.Overall, it was a terrible and disappointing experience. I strongly recommend looking elsewhere if you’re considering using this company.

• 

  Dan Eaglin Review from Google

  5.0★

  Dan Eaglin's Review Sourced from Google

  Excellent place for computer repair/diagnosis. Have been there a couple times. They are knowledgeable and very reasonable.

• 

  Kimbra Lo Review from Google

  5.0★

  Kimbra Lo's Review Sourced from Google

  Visiting family in the area and had an issue with my mac and it not recognizing my external hard drive. Went as a walk-in, the day before my flight and the female employee was so unbelievably kind and helpful. Fixed the problem on the spot, luckily wasn't too complicated. Could not recommend this place more, I have had other issues in the past and always bad experiences at the Apple in Palm Desert. Go to the Palm Desert Geeks they are the best, just be aware they are on the 2nd floor!