IT companies commonly provide managed IT services, cloud support, cybersecurity, network management, help desk support, data backup, and IT consulting.

Managed IT services typically cost $100 to $250 per user per month. Pricing depends on security needs, infrastructure complexity, compliance requirements, and support level. 

• Small business, around 20 users: $2,000 to $4,000/month
• Mid-sized business, around 50 users: $5,000 to $10,000/month
• Larger teams: $10,000+/month

Look for relevant industry experience, clear service agreements, fast response times, strong security practices, and scalable support. The IT company should also be able to explain technical issues in clear business terms.

Outsourcing can give you access to a broader range of specialists without maintaining a full internal team. An in-house team may make more sense for larger companies that need constant, highly specialized IT support.

Compare their services, technical expertise, response times, security standards, contract terms, and ongoing support. Also check whether they have experience managing businesses with similar technology needs.