Annah Miller Review from Google

5.0 ★

Annah Miller's Review Sourced from Google

Great customer service with Kinetix, and working with Randy! Most recently, Brandon did an excellent job troubleshooting a very frustrating device issue! After he explained the WHY behind the issue we were up against, we were able to collaborate on what solution would work best, and tried the least disruptive options first. Very appreciative!

Jennifer LaFleur Review from Google

5.0 ★

Jennifer LaFleur's Review Sourced from Google

Always consistent and reliable! We've been working with Kinetix for 1.5 years now, and they are always fast to respond and take care of whatever we're dealing with. They are a very valuable partner to us!

CASA FresnoMadera Review from Google

5.0 ★

CASA FresnoMadera's Review Sourced from Google

From the local office to South Africa, Kotman never disappoints. Tumi is fabulous and adjusted his time accordingly to work with CASA on Pacific Time. Now that's going above and beyond!

Pearl Bejarano Review from Google

5.0 ★

Pearl Bejarano's Review Sourced from Google

Technology can easily make one feel defeated if they're unable to manage it well. With the help of the Kotman Team, especially John Baker, we were able to get my Scan Snap up and running. He was extremely courteous and patient, though hunger may have been on his heels, (he was right about to go to lunch when the issue began), I never felt any resentment or impatience grow towards the situation. Not only did he fix the technical issue, but he took the time to walk me through the different configurations so that way I'd be able to recognize what the settings should look like in the future. I never felt talked down to or silly for not knowing how to work the equipment, but instead felt heard and experienced kindness. Thank you John, for not just fixing the issue, but for passing on your knowledge and insight to the non-tech savvy people like myself. It's people like you who help technology feel more like a friend than a foe. Great job!

Angela Chi Review from Google

5.0 ★

Angela Chi's Review Sourced from Google

"I would give 10 stars if I can. John is super helpful, extremely knowledgeable, efficient and pleasant. He is highly appreciated here. Kotman has all the great professional people in the office. From the person answers the phone all the way to the tech professional and the owners, everyone is willing to help, big or small issues. We all believe at BCP that switching to Kotman is one of the best decisions we made for our business. We so appreciate their services." - Angela Chi, Baker, Chi & Parkey