Evateck

Business processes, outsourced without compromise
Bayview Dr, Fort Lauderdale, Florida 33304, United States
https://evateck.com

Evateck Overview

Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$16/hr
Year Founded
2023
Evateck is a global Business Process Outsourcing (BPO) provider specializing in omnichannel customer support live chat, email, phone, and social media alongside back-office, data entry, KYC and verification, and content moderation services. By combining technology and automation with human-centered service, the company delivers 24/7 multilingual support in 40+ languages, tailored to each client's workflow and brand voice.

Teams are shared or dedicated, plug into your existing tools and CRMs, and can go live in under two weeks with flexible, month-to-month terms and no long-term lock-in. You can start with as few as two agents and scale up or down as demand changes. Every engagement is backed by a dedicated QA layer, transparent KPI and SLA reporting, and ISO 27001-aligned and GDPR-ready, so sensitive data stays protected at every step of the workflow.

Evateck serves SaaS and technology companies, eCommerce and retail, fintech and financial services, healthcare, iGaming, transportation and logistics, travel and hospitality, and online education. Typical engagements include customer care and technical support, order and payment support, content and image moderation, dispute and escalation handling, data entry and processing, and virtual assistance.

The result is a measurable improvement in response times, customer satisfaction, and operational efficiency helping businesses lower operational costs by up to 80% while streamlining operations and maintaining strong, meaningful customer relationships. Whether you need a single support channel or a full multi-process operation, Evateck builds a model that fits your goals, SLAs, and budget.

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BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Data Entry
  • Document Digitization
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Document Verification
  • Finance & Accounting Function
  • Transactions Processing
  • Virtual Assistant
Call Center Expertise
Call Center Expertise
  • Appointment Setting
  • B2B
  • Healthcare Call Centers
  • Inbound
  • Outbound
  • Survey Services
  • Virtual Receptionist
Phone Answering Services Expertise
Phone Answering Services Expertise
  • AI Phone Answering Services
  • After-Hours
Staff Augmentation
Staff Augmentation
  • Dedicated Team Augmentation
  • Nearshore Staff Augmentation
  • Offshore Staff Augmentation
  • Project-based
  • Skill-based

Industries

  • eCommerce
  • Education
  • Fintech
  • Health Care
  • Transportation & Logistics
  • Travel
  • Software & IT Services
  • Gambling
  • Dental
  • Delivery & Takeaway

Client Types

  • Small Businesses
  • Medium Businesses

Evateck Team Bios

Founder & CEO
Stan Gretov
Founder & CEO
Stan Gretov is the Founder & CEO of Evateck. With a background in customer experience at companies like Wix and SupportYourApp, he founded Evateck to help tech companies and online businesses scale operations through 24/7 BPO customer support, back-office, content moderation, and data without growin
Co-Founder & Head of Operations
Stanislav Tolstosheyev
Co-Founder & Head of Operations
Stanislav Tolstosheyev is the Co-Founder & Head of Operations at Evateck. He leads service delivery across shared and dedicated teams owning QA, KPI and SLA reporting, and the day-to-day operations that keep performance consistent for every client.
Head of Support
Max Zabiyaka
Head of Support
Max Zabiyaka is the Head of Support at Evateck. He leads support teams across chat, email, phone, and social ensuring fast, high-quality, on-brand service 24/7, with a focus on agent training, quality, and customer satisfaction.
Head of Talent Acquisition
Valentina Bushta
Head of Talent Acquisition
Valentina Bushta is the Head of Talent Acquisition at Evateck. She builds the teams behind every engagement sourcing, screening, and hiring multilingual support and back-office talent, and matching the right people to each client account.

Evateck Clients

Transportation & Logistics Industry
E-Commerce Industry
SaaS Industry
Healthcare Industry
Fintech Industry
iGaming Industry
Online Education Industry
Travel Industry