Evateck

Business processes, outsourced without compromise

Bayview Dr, Fort Lauderdale, Florida 33304, United States

https://evateck.com

Evateck Overview

Year Founded: 2023

Employees: Under 49

Minimal Budget: $1,000 - $10,000

Average Hourly Rate: $16/hr

Evateck is a global Business Process Outsourcing (BPO) provider specializing in omnichannel customer support live chat, email, phone, and social media alongside back-office, data entry, KYC and verification, and content moderation services. By combining technology and automation with human-centered service, the company delivers 24/7 multilingual support in 40+ languages, tailored to each client's workflow and brand voice.

Teams are shared or dedicated, plug into your existing tools and CRMs, and can go live in under two weeks with flexible, month-to-month terms and no long-term lock-in. You can start with as few as two agents and scale up or down as demand changes. Every engagement is backed by a dedicated QA layer, transparent KPI and SLA reporting, and ISO 27001-aligned and GDPR-ready, so sensitive data stays protected at every step of the workflow.

Evateck serves SaaS and technology companies, eCommerce and retail, fintech and financial services, healthcare, iGaming, transportation and logistics, travel and hospitality, and online education. Typical engagements include customer care and technical support, order and payment support, content and image moderation, dispute and escalation handling, data entry and processing, and virtual assistance.

The result is a measurable improvement in response times, customer satisfaction, and operational efficiency helping businesses lower operational costs by up to 80% while streamlining operations and maintaining strong, meaningful customer relationships. Whether you need a single support channel or a full multi-process operation, Evateck builds a model that fits your goals, SLAs, and budget.

Evateck Services

Industries

eCommerce
Education
Fintech
Health Care
Transportation & Logistics
Travel
Software & IT Services
Gambling
Dental
Delivery & Takeaway

Client Types

Small Businesses
Medium Businesses

BPO Expertise

Back Office Outsourcing
Data Entry
Document Digitization

Back Office Outsourcing Expertise

Document Verification
Finance & Accounting Function
Transactions Processing
Virtual Assistant

Call Center Expertise

Appointment Setting
B2B
Inbound
Outbound
Survey Services
Virtual Receptionist

Phone Answering Services Expertise

AI Phone Answering Services
After-Hours

Staff Augmentation

Dedicated Team Augmentation
Nearshore Staff Augmentation
Offshore Staff Augmentation
Project-based
Skill-based

Evateck Clients

Transportation & Logistics Industry

E-Commerce Industry

SaaS Industry

Healthcare Industry

Fintech Industry

iGaming Industry

Online Education Industry

Travel Industry

Evateck Team Bios

Stan Gretov

Founder & CEO

Stan Gretov is the Founder & CEO of Evateck. With a background in customer experience at companies like Wix and SupportYourApp, he founded Evateck to help tech companies and online businesses scale operations through 24/7 BPO customer support, back-office, content moderation, and data without growin

Stanislav Tolstosheyev

Co-Founder & Head of Operations

Stanislav Tolstosheyev is the Co-Founder & Head of Operations at Evateck. He leads service delivery across shared and dedicated teams owning QA, KPI and SLA reporting, and the day-to-day operations that keep performance consistent for every client.

Max Zabiyaka

Head of Support

Max Zabiyaka is the Head of Support at Evateck. He leads support teams across chat, email, phone, and social ensuring fast, high-quality, on-brand service 24/7, with a focus on agent training, quality, and customer satisfaction.

Valentina Bushta

Head of Talent Acquisition

Valentina Bushta is the Head of Talent Acquisition at Evateck. She builds the teams behind every engagement sourcing, screening, and hiring multilingual support and back-office talent, and matching the right people to each client account.