Hastings Humans

Family Owned & ​ Operated Since 1948
825 W 11th St, Austin, Texas 78701, United States
https://www.hastingshumans.com

Hastings Humans Overview

Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1948
Hastings Humans is a full service contact center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a recipient of the ATSI Award of Excellence for 22 consecutive years. Hastings serves clients across the US in many industry categories including: attorneys, doctors, service companies and a spectrum of sizes - from start-ups to multinational enterprises.

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Industries

  • Legal
  • Corporate Services
  • Finance

Client Types

  • Small Businesses
  • Medium Businesses

Hastings Humans Reviews


Reviews from Google Maps are available on this profile.
Not sure why my company uses Hastings.....the customer service is not very good. Apparently there is only one person in the whole company, that can make changes to my account. When she is not there the account gets screwed up. they used to be good, but the service has deteriorated over the years. "
S Malone's Review Sourced from Google
Hastings Humans take the time to get to know your business, and work with you to make sure their telephone answering services fit the way you work. This is the level of commitment that customers notice, and their contact center services are highly reliable and can increase the number of paying customers over voicemail. "
Samuel Kimelman's Review Sourced from Google
Hastings Humans provided telephone answering services for my small business for over a year. They became part of my business and family. HH provided a seamless answering service that made my business appear professional and service oriented. I often received comments on how professional and polite my answering service was and I know that it absolutely contributed to the success of my business. I give them five stars and would recommend their services without hesitation. "
Darrick Eugene's Review Sourced from Google
If you need a Phone Answering Service look into #HastingsHumans. We use them at my job and they are a great help for our patients. They take our calls when we are closed and connect patients experiencing emergencies with the On Call Dentist. "
Michelle White's Review Sourced from Google
I did a lot of research before choosing Hastings. I have very unique needs and there are several national firms that specialize in my field of work. I chose Hastings over all of them and am glad I did. Most of my clients believe my one man operation is big company. The feedback I get from my clients about the call center is great AND I don't have to answer the phones! I've been working with them for a year and they are one of a few contractors that are key to my success and peace of mind. "
Aaron Calhoun's Review Sourced from Google

Hastings Humans Clients

Retail Industry
Corporate Services Industry
Finance Industry