IAMX is one accountable front door to a vetted network of specialist partners, in South Africa and beyond. A business tells IAMX what it needs; one accountable lead scopes it, brings in the right specialists, and owns the outcome.
What IAMX delivers:
- AI voice agents and automation: voice agents that answer, qualify and route calls, and automation that takes repetitive work off your team.
- Custom AI agents and copilots: AI agents that plug into your own tools, workflows and data, taken from pilot into daily use.
- Business process outsourcing, delivered through BPO partners: customer support, back-office work, collections and recoveries, and managed teams that scale with you.
- Document processing and data capture for insurers, brokers and financial services firms: policy onboarding, claims from intake to reconciliation, and FICA and FAIS checks, without manual capture.
- Fractional SDRs: a managed sales development team, or vetted SDRs placed in yours, booking meetings by phone, email and LinkedIn.
- Telephony: office and call-centre telephony, hosted or on-site.
- IT consulting on data and analytics, and custom software, web and mobile apps.
IAMX serves top SMEs and listed companies in South Africa, Tanzania, the USA and the UK, across telcos, insurance, financial services, banking, healthcare, technology, retail and property, and hospitality.
Based in Johannesburg, serving businesses across South Africa, and overseas buyers through partners.
