Most managed service providers sell a subscription. IDENETY sells accountability the same engineers who architect a client's network, security stack, or compliance posture are the ones managing it day to day.
Founded in 2019 and headquartered in San Antonio, Texas, IDENETY operates as two connected divisions. The consulting and engineering side handles project-based work: network design, structured cabling, cloud infrastructure, and low-voltage builds for new construction and renovation projects. The managed services side (IDENETY MSP) keeps that infrastructure secure and operational long after the project ends, through two published plans CORE and COMPLETE covering endpoint management, EDR/XDR, SIEM, backup and disaster recovery, and Microsoft 365 administration.
Compliance is a specialty, not an afterthought. IDENETY has direct, hands-on experience supporting HIPAA-experienced healthcare clients, alongside PCI and SOC partners, and treats regulated-industry work as a core competency rather than a checkbox.
On the networking side, IDENETY is built around Cisco Meraki and Cisco Catalyst deployments, SD-WAN, and enterprise wireless the same infrastructure disciplines the team uses for its own internal operations. The firm is also expanding into AI and Microsoft Copilot readiness consulting, helping clients modernize responsibly rather than chasing every new tool.
What distinguishes IDENETY from a typical regional MSP is structural: clients get a named technician and a published SLA, not an anonymous help desk queue. Every engagement whether a one-time infrastructure build or an ongoing managed support contract is handled by the engineers who understand the environment, because they're often the same people who built it.
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IDENETY.com
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