Market Force Information LLC

Customer Experience Our Passion
6625 The Corners Parkway, Peachtree Corners, Georgia 30092, United States
https://www.marketforce.com
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Market Force Information LLC Overview

Number of Employees
500 - 999
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2005
Market Force helps organizations improve customer experience, employee engagement, and operational performance through a range of integrated research, measurement, and analytics services. The agency partners with clients to assess key moments in the customer and employee journey from service delivery and brand standards to social and digital feedback, and translates data into actionable insights that support growth and consistency.

Its offerings include customer and employee surveys, mystery shopping and site audits, social media and online review monitoring, merchandising evaluation, and targeted performance analytics. Advanced reporting tools help businesses visualize results and track trends over time, enabling leaders to make informed decisions that improve satisfaction, retention, and profitability.

Market Forces services are supported by consulting expertise and predictive analytics that aim to uncover root causes of performance gaps and recommend improvements. The agency serves organizations with multilocation operations, including restaurants, retail chains, grocery and convenience stores, banking and service brands, and emphasizes a unified approach to performance management that drives measurable business impact.

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AI Expertise
AI Expertise
  • Predictive Analytics

Industries

  • Automotive
  • Food and Beverage
  • Finance
  • Fashion
  • Home & Garden
  • Hospitality
  • Media & Communications
  • Retail

Client Types

  • Medium Businesses
  • Small Businesses

Market Force Information LLC Reviews


Reviews from Google Maps are available on this profile.
I am constantly receiving emails stating shops are available to me. Tesla is an example. When checking, this shop never appears on the list. Doesn’t matter how quickly I open the email, there hasn’t ever been a Tesla shop shown.Another shop that they send to me is age restricted. But that doesn’t stop the repeated notifications they send offering the assignments. Doesn’t anyone parse these emails before wasting time sending them out to shoppers that they know, from our profiles, are not eligible to accept.Makes one wonder. "
Manny Acino's Review Sourced from Google
Market Force offers rock-bottom secret shopper rates that I was a fool to ever accept. Market Force does not offer mileage compensation. In my sparsely-populated area, the combination of low rates and no mileage makes every secret shop a losing proposition.Some secret shops involved information security checks, and should definitely be handled by trained professionals rather than farmed out to the lowest bidder. It's a bad look for companies to entrust duties for such low rates.The online portal (through which shoppers have to submit all their information) feels like it was made in 2004.Once you successfully complete shops, you will be contacted by a bottom-of-the-barrel call center by someone who barely speaks English, offering you new shops. I opted out of these calls and they called me back anyway. "
Sam Smith's Review Sourced from Google
Nice "
Austin Egharevba (ScrewDriver)'s Review Sourced from Google

Market Force Information LLC Clients

Energy Industry
Restaurant Industry
Food & Beverage Industry