Now Boarding

Leigh leads Now Boarding's day-to-day operations while also driving sales, business development and client relationships across the studio's client base. With a hands-on approach to leadership, Leigh ensures every project is resourced, sold in and delivered to the studio's senior standard.

As one of Now Boarding's founders, Jacques shapes the studio's approach to UX across every project, with a particular focus on complex, regulated products where clarity and trust matter most. He leads the discovery and product strategy work that sits at the start of every engagement.

Michel co-founded Now Boarding and leads its creative direction, translating brand values into interaction patterns and visual identity across the studio's work. His approach treats digital products as the clearest expression of a brand, not just a functional interface.

Katherine leads project delivery on the operations team, keeping complex, multi-stakeholder projects moving through Now Boarding's discovery, design and handoff process. She works closely with clients to ensure nothing gets lost between strategy and execution.

Brannon manages project delivery on the operations team, keeping complex projects moving from first scope through to final delivery. Backed by technical expertise, he also supports the wider operational side of the studio, bridging the gap between process and execution.

Melissa keeps Now Boarding's operations running behind the scenes, supporting the team so projects move at pace without losing the attention to detail the studio is built on. Her focus keeps delivery consistent across every project in flight.

Amy shapes the studio's copywriting, UX copy and user testing, with a strategic eye that ties messaging directly to user behaviour. Her work spans everything from UX strategy to the words that make an interface actually make sense to the person using it.

Saskia brings deep design talent to every project, with a level of Figma mastery that shapes how the wider team builds and maintains its component libraries. Her expertise sets the bar for craft across the studio's work.

Lance combines a strong technical grounding with a knack for unpacking dense dashboards and mobile app interfaces, turning complex data into something genuinely usable. His work sits at the sharper, more technical end of the studio's UX practice.

Kayla brings a creative, illustrative eye to her work, with particular strength in onboarding flows and web apps that need to feel welcoming from the first interaction. Her design sensibility adds real warmth to functional, everyday user journeys.

Bianca brings a sharp creative instinct to projects where first impressions and conversion both matter. Her work also expands into broader product design, bringing an eye for detail to more complex digital platforms.