NQX (formerly Nordia)
Canada's Largest Contact Center Partner
690, Boul. Le Corbusier, Laval, H7N 0A9, Canadahttps://nqx.ca
NQX (formerly Nordia) Overview
- Number of Employees
- 1000 & Up
- Minimal Budget
- Inquire
- Average Hourly Rate
- $23/hr
- Year Founded
- 1999
In 2025, Nordia and Quantrics united under a new brand: NQX. This strategic consolidation brings together their contact centre expertise and digital innovation under three core offerings: NQX Contact Centre, NQX Digital, and NQX Consulting.
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NQX (formerly Nordia) Services
Call Center Expertise
- Appointment Setting
- Inbound
- Virtual Receptionist
Industries
- Corporate Services
- Fashion
- Luxury
- Media & Communications
- Professional Services
Client Types
- Small Businesses
- Medium Businesses
NQX (formerly Nordia) Portfolio
BPO
Scalable Contact Center Support for a Critical Health Initiative
- $500K - $1M
- 4 Months
- 2020
NQX (formerly Nordia) Reviews
Reviews from Google Maps are available on this profile.
My experience at Nordia (now NQX) was disappointing. The service was poor, and the training was insufficient. Despite being told I wasn't performing well, I believe I did my job correctly, yet my probation was extended.Working from home in the sales team, I find the work quality lacking. The HR and Team Leaders are not effective. During online training, I received no support and felt mistreated.As part of Bell, Nordia seems focused solely on profit, neglecting employee mental health. The service quality reflects this. Forget Bell altogether. "Samuel's Review Sourced from Google
This company which is contracted by Bell Mobility among others, cannot be trusted. They have employees who share customers private information for the purposes of harassment. They are currently facing a lawsuit. "v man's Review Sourced from Google
Harassing phone calls with no clear path to resolution. Ignores DNC list. Cold sales calls. "Spencer Dowden's Review Sourced from Google
Modern enslavement. "soso shuster's Review Sourced from Google
Yep very good place "Eddy Mourra's Review Sourced from Google
NQX (formerly Nordia) Team Bios
John Dinardo
President and CEO
John is a people-focused leader with more than 30 years experience in the telecommunications industry. Since assuming leadership of NQX in 2009, he has grown the company from 1,300 to 10,000 employees.
Guy Neveu
CFO and Country Leader, NQX Philippines
Guy is a strategic leader with over 25 years of solid operational and financial experience, including 12 years in executive roles at NQX. Over the years, Guy was responsible for business performance, business intelligence and insights, and facilities.
NQX (formerly Nordia) Clients
NQX (formerly Nordia) Awards
