Optima Communications International Inc

Our People + Experience Your Success
144 Front Street West, Suite 200 v, Toronto, M5J 2L7, Canada
https://oci.optima.net

Optima Communications International Inc Overview

Number of Employees
500 - 999
Minimal Budget
$10,000 - $25,000
Average Hourly Rate
$40/hr
Year Founded
1992
We have built the most loyal and long-standing group of client relationships in our industry. By the numbers, thats 15-20 core clients with an average tenure of 15 years, and 50% of this client base is in financial services. Were the largest Canadian Life Insurance outsourcer, including Accident and Sickness, Health, Travel and Creditor insurance. Were also the largest contact center BPO provider for utilities in Canada.

100% of Optima staff is located within North America.

How Optima Communications International Inc outshines the competition
Business results for our clients.

Optima Communications International Inc company structure
We began in 1992 as a boutique BPO provider specializing in complex customer service outsourcing, which has resulted in a focus on utilities and financial services, and within the latter vertical, life insurance. The original Canadian ownership and management teams are still in place.

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Optima Communications International Inc Services

BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Research
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Claims Processing
  • Finance & Accounting Function
Call Center Expertise
Call Center Expertise
  • B2B
  • Inbound
  • Outbound
  • Telemarketing

Industries

  • Corporate Services
  • Consumer Goods
  • Finance
  • Fintech
  • Insurance

Client Types

  • Medium Businesses
  • Enterprise / Corporate

Optima Communications International Inc Reviews


Reviews from Google Maps are available on this profile.
I dont like the idea of my bank giving out my contact details apparently? You have enough security issues as it is and you do this? Doesnt even make sense, go away, I will block you FOREVER "
Chris Hillier's Review Sourced from Google
I was receiving numerous calls from different numbers, all saying Scotiabank, so finally, I tried calling the number back and then I googled it. I phoned the official number and spoke with reception who told me it was a marketing call and she offered to remove me from the calling list that’s the only reason that they get an extra star.I felt quite anxious about all these calls. I do not know if it’s actually a scam or not "
A Better World View's Review Sourced from Google
Received multiple calls from different people claiming to be working with Scotiabank. They call at odd hours and when blocked with one number, try and call from another. They are relentless and won’t stop harassing normal hardworking people. Absolute menace. "
Hitha surendranath's Review Sourced from Google
Extremely harassing with their non stop calls. I blocked their numbers and they keep calling from différents numbers. It’s completely inacceptable to get calls at all times of the day: early morning, late nights… all the bloody time. "
Anne-Marie Tudorache's Review Sourced from Google
Calling me from multiple numbers non-stop for weeks on end, claiming to be affiliated with Scotia Bank- it’s all spam, they are not affiliated. Blocked the numbers and they will call from a different number, when I answered to tell them to take me off the call list, no one spoke and then hung up! STOP! "
Dana H's Review Sourced from Google

Optima Communications International Inc Clients

Finance Industry
Corporate Services Industry
Insurance Industry