PartnerHero

PartnerHero

Best-in-class outsourced customer support

250 S. 5th Street #400, Boise, Idaho 83702, United States

PartnerHero Overview

Number of Employees
1000 & Up
Minimal Budget
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Average Hourly Rate
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Year Founded
2000
PartnerHero stands as the premier choice for companies seeking top-tier outsourced customer support. We are the go-to Business Process Outsourcing (BPO) partner for enterprises that prioritize both excellence and humanity.

Our distinctive approach involves linking skilled and proficient individuals across the globe with forward-thinking companies that hold both business metrics and ethical values in high regard. Upholding integrity, matching the perfect synergy, and extending opportunities to previously underserved regions are the cornerstones of our philosophy.

Our expertise is finely honed in areas including Customer Support, Trust & Safety, Quality Assurance, and Software QA. Feel free to explore our website for more information and don't hesitate to get in touch with us. Your journey towards unparalleled customer support excellence begins here.
Headquarters
250 S. 5th Street #400, Boise, Idaho 83702, United States

PartnerHero Services

Areas of Expertise

  • Call Center Expertise
Call Center Expertise
Call Center Expertise
  • Inbound
  • Outbound

PartnerHero Portfolio

  • PartnerHero - Butterfly Network
    Customer Support
    Butterfly Network
  • PartnerHero - How Meetup transformed internal CX operations
    Customer Support
    How Meetup transformed internal CX operations
  • PartnerHero - An online catering marketplace
    Customer Support
    An online catering marketplace

PartnerHero Reviews

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  • Bhav Raju

    Bhav Raju

    Senior Manager of Customer Happiness Operations at Lovepop

    Customer Support Services
    Project Type: Outsourced Customer Support
    Review Date: 30 January, 2024
    Source: 3rd-party Review Platform
    As Senior Manager of Customer Happiness Operations at Lovepop, Bhav Raju commends PartnerHero for providing a scalable solution aligned with the company's growth. PartnerHero's management of metrics and SLAs has heightened the overall understanding of the work. The agency owns the onboarding process, enabling Lovepop to scale its business needs while understanding and enhancing its culture for improved customer service.
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  • Gwyn Krueger

    Gwyn Krueger

    VP of CX and Operations at Meetup

    Customer Support Services
    Project Type: Outsourced Customer Support
    Review Date: 23 January, 2024
    Source: 3rd-party Review Platform
    Gwyn Krueger, VP of CX and Operations at Meetup, acknowledges PartnerHero for assisting the company in optimizing its business operations internally. Krueger notes that the partnership with PartnerHero has empowered the internal team to focus on strategic roles, given the confidence that the agency effectively handles Meetup's frontline support needs.
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PartnerHero Clients

  • IT Industry
  • Marketing Industry
  • Entertainment Industry