IdeasUnlimited

IdeasUnlimited

Global Support Redefined!

77 Sugar Creek Center Blvd, Suite 600, Sugar Land, Texas 77478, United States

IdeasUnlimited Overview

Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$10/hr
Year Founded
2010
The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan.

Having completed numerous projects in various industries, IdeasUnlimited is perfectly positioned to take care of the below services:

- Customer Support Service

- Multilingual Support Service

- Healthcare Support Service

- Ecommerce and BackendĀ Support Service

- Operations Support Service

- Virtual Assistant Service

Our unique value proposition includes 24/7/365 coverage, rapid ramp-up options, flexible contracts, omnichannel support, cost-effective packages, experienced human capital, and best-in-class technology. Whether you are a large company looking to improve your customer service, a medium-sized business looking for cost-effective service(s), or a startup looking to head-start your new venture in the right way, we can assist you in your accomplishing your goals.

Thank you.
Headquarters
77 Sugar Creek Center Blvd, Suite 600, Sugar Land, Texas 77478, United States

Areas of Expertise

  • IT Services Expertise
  • Call Center Expertise
  • Digital Marketing Expertise
IT Services Expertise
IT Services Expertise
  • IT outsourcing
Call Center Expertise
Call Center Expertise
  • Telemarketing
  • Virtual Receptionist
  • Inbound
Digital Marketing Expertise
Digital Marketing Expertise
  • Lead Generation

Industries

  • Legal

Clients

  • Small Businesses

IdeasUnlimited Portfolio

  • IdeasUnlimited - B2B Awards
    Inbound
    B2B Awards
  • IdeasUnlimited - Call Center Locations
    Call Centers
    Call Center Locations

IdeasUnlimited Reviews

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  • Alan Hahn

    Alan Hahn

    Chief Executive Officer & Co-Founder at MycoTechnology

    Excellent Outsourcing Services
    Project Type: IT outsourcing
    Review Date: 18 September, 2023
    At a time when multiple markets are seeing significant expansion, I have a lot of faith in them as a critical partner. Our objectives were to cover evening and weekend shifts for a number of our expanding areas. The management and team at IdeasUnlimited are incredibly responsive, accessible, and adaptable to our needs in order to change procedures. I was really pleased by the teams' commitment to their work and rapid learning curves, which led to very high quality output.
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    At a time when multiple markets are seeing significant expansion, I have a lot of faith in them as a critical partner. Our objectives were to cover evening and weekend shifts for a number of our expanding areas. The management and team at IdeasUnlimited are incredibly responsive, accessible, and adaptable to our needs in order to change procedures. I was really pleased by the teams' commitment to their work and rapid learning curves, which led to very high quality output.
  • Michael Lafair

    Michael Lafair

    CFO at DISCO

    Calling Services for Legal Technology Company
    Project Type: Call Centers
    Review Date: 28 August, 2023
    IdeasUnlimited assisted DISCO in crrafting a script the receptionists will use to interview potential customers. The agency adjusted the terminology and ensured the emails reached appropriate individuals when the client needed an update, e.g., after a staff change. Regarding IdeasUnlimited calling services, it records accurate information. The client praises the ability to take calls during closed hours. Also, the client praises IdeasUnlimited excellent communication and responsiveness.
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    IdeasUnlimited assisted DISCO in crrafting a script the receptionists will use to interview potential customers. The agency adjusted the terminology and ensured the emails reached appropriate individuals when the client needed an update, e.g., after a staff change. Regarding IdeasUnlimited calling services, it records accurate information. The client praises the ability to take calls during closed hours. Also, the client praises IdeasUnlimited excellent communication and responsiveness.
  • Jules Flynn

    Jules Flynn

    Chief Operating Officer at Zoomo

    Call Center Services for Electric Bike Provider
    Project Type: Call Centers
    Review Date: 22 August, 2023
    We lacked an internal call center to answer inquiries from customers using our catalog search or our website to place purchases. We appointed IdeasUnlimited to assume these duties on our behalf. They have a top-notch management group. Typically, we have a work list that we provide to them for approval before discussing it over the phone or in Microsoft Teams. We are quite happy with the job they do, and we are also very grateful for their efforts to comprehend our demands.
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    We lacked an internal call center to answer inquiries from customers using our catalog search or our website to place purchases. We appointed IdeasUnlimited to assume these duties on our behalf. They have a top-notch management group. Typically, we have a work list that we provide to them for approval before discussing it over the phone or in Microsoft Teams. We are quite happy with the job they do, and we are also very grateful for their efforts to comprehend our demands.
  • Amy Kiska

    Amy Kiska

    Senior Director of Business Development at BIOMILQ

    CRM Back-Office Support for Biotechnology Company
    Project Type: IT outsourcing
    Review Date: 18 August, 2023
    To improve the effectiveness of our procedures, such as sales, we required assistance with our CRM back office tasks. No complaints have been made concerning their work. Because they are a proactive team, which shows the effectiveness of their efforts, they are generally doing a terrific job. Other suppliers appear remote. [H]owever, IdeasUnlimited is really near to us and helps us with monthly reports of the KPIs we're searching for. (Verified via email)
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    To improve the effectiveness of our procedures, such as sales, we required assistance with our CRM back office tasks. No complaints have been made concerning their work. Because they are a proactive team, which shows the effectiveness of their efforts, they are generally doing a terrific job. Other suppliers appear remote. [H]owever, IdeasUnlimited is really near to us and helps us with monthly reports of the KPIs we're searching for. (Verified via email)
  • Christian Weedbrook

    Christian Weedbrook

    Founder & CEO at Xanadu

    Voiceover Services for Quantum Computing Co
    Project Type: Call Centers
    Review Date: 15 August, 2023
    For external clients, we required a prompt and competent translation and voiceover service, and they never failed to meet our requirement[s] and the deadline. They overdeliver and always keep to their plans and words. From quotations to implementation, the process is incredibly flawless. (Verified via email)
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    For external clients, we required a prompt and competent translation and voiceover service, and they never failed to meet our requirement[s] and the deadline. They overdeliver and always keep to their plans and words. From quotations to implementation, the process is incredibly flawless. (Verified via email)
  • Sean Dick

    Sean Dick

    Owner at New Century Manufacturing Inc

    Excellent Translation Services
    Project Type: Call Centers
    Review Date: 6 July, 2023
    IdeasUnlimited delivered broad translation services, emphasizing bilingual call center support. It hired a team of expert translators proficient in various languages, facilitating smooth interactions with the client's global clients. Its efforts led to an improvement in customer satisfaction, as the agency successfully removed language obstacles. Communication improvement contributed to the growth of the client's international clientele and a significant boost in sales and revenue.
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    IdeasUnlimited delivered broad translation services, emphasizing bilingual call center support. It hired a team of expert translators proficient in various languages, facilitating smooth interactions with the client's global clients. Its efforts led to an improvement in customer satisfaction, as the agency successfully removed language obstacles. Communication improvement contributed to the growth of the client's international clientele and a significant boost in sales and revenue.
  • Emilio Cuzzocrea

    Emilio Cuzzocrea

    Project Manager at Acino International AG

    Excellent Pharmaceutical Virtual Assistance
    Project Type: Virtual Receptionist
    Review Date: 5 July, 2023
    We recruited IdeasUnlimited to enhance our back-office operations through virtual assistant services. They provided data management, customer service, and administrative assistance, managing emails, appointments, orders, and data entry. On-time deliveries ensured efficient operations. The initiative led to a 30% improvement in customer response time, [a] 25% increase in data input accuracy, and a 20% boost in team productivity. (Verified via email)
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    We recruited IdeasUnlimited to enhance our back-office operations through virtual assistant services. They provided data management, customer service, and administrative assistance, managing emails, appointments, orders, and data entry. On-time deliveries ensured efficient operations. The initiative led to a 30% improvement in customer response time, [a] 25% increase in data input accuracy, and a 20% boost in team productivity. (Verified via email)
  • Daphne De Groot

    Daphne De Groot

    Founder & CEO at Justo Real Estate Brokerage

    Virtual Assistant duties for Real Estate
    Project Type: Virtual Receptionist
    Review Date: 2 July, 2023
    For our real estate firm, IdeasUnlimited offered complete back office outsourcing services with a concentration on virtual assistant duties. Their versatility to adapt their services to our particular needs was what most struck me about them. They spent time learning about real estate companies and then customized their virtual assistant solutions in line with that knowledge. Thanks to them they improved our response times, resulting in increased client satisfaction and better conversion rates.
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    For our real estate firm, IdeasUnlimited offered complete back office outsourcing services with a concentration on virtual assistant duties. Their versatility to adapt their services to our particular needs was what most struck me about them. They spent time learning about real estate companies and then customized their virtual assistant solutions in line with that knowledge. Thanks to them they improved our response times, resulting in increased client satisfaction and better conversion rates.
  • Philip Wilson

    Philip Wilson

    Managing Director at Premier Automation Ltd.

    Assistance for Automotive Company
    Project Type: Virtual Receptionist
    Review Date: 30 June, 2023
    The client hired IdeasUnlimited to provide a team of highly skilled virtual assistants who could manage appointment scheduling, ensuring efficient coordination between customers and service providers. The client did not regret hiring them. The agency improved the client's appointment scheduling efficiency, reducing the customer wait times. Additionally, the agency enhanced data accuracy, streamlined order processing and logistics coordination, and effectively managed the client's administration.
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    The client hired IdeasUnlimited to provide a team of highly skilled virtual assistants who could manage appointment scheduling, ensuring efficient coordination between customers and service providers. The client did not regret hiring them. The agency improved the client's appointment scheduling efficiency, reducing the customer wait times. Additionally, the agency enhanced data accuracy, streamlined order processing and logistics coordination, and effectively managed the client's administration.
  • Luke Babich

    Luke Babich

    Co-Founder & CEO at Clever Real Estate

    Virtual Assistance
    Project Type: Virtual Receptionist
    Review Date: 28 June, 2023
    We were especially pleased with IdeasUnlimited because of their comprehensive knowledge of our business and their capacity to customize their virtual assistant services to meet our particular requirements. They offered virtual assistant services that supported a range of activities, such as lead generation, appointment scheduling, database administration, and administrative duties. Our partnership with IdeasUnlimited produced great results that clearly showed development for our business.
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    We were especially pleased with IdeasUnlimited because of their comprehensive knowledge of our business and their capacity to customize their virtual assistant services to meet our particular requirements. They offered virtual assistant services that supported a range of activities, such as lead generation, appointment scheduling, database administration, and administrative duties. Our partnership with IdeasUnlimited produced great results that clearly showed development for our business.

IdeasUnlimited Clients

  • Justin TV (now known as Twitch TV)
  • Stevens Realty
  • BabeBox
  • PatPat
  • Sapphire
  • Messenio

IdeasUnlimited Awards

  • IdeasUnlimited - Award 1
  • IdeasUnlimited - Award 2