IdeasUnlimited

IdeasUnlimited Services

• Call Centers
• Phone Answering Services
• Digital Marketing
• IT Services

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  Alan Hahn

  Chief Executive Officer & Co-Founder at MycoTechnology

  Excellent Outsourcing Services

  Project Type: IT outsourcing

  Review Date: 18 September, 2023

  At a time when multiple markets are seeing significant expansion, I have a lot of faith in them as a critical partner. Our objectives were to cover evening and weekend shifts for a number of our expanding areas. The management and team at IdeasUnlimited are incredibly responsive, accessible, and adaptable to our needs in order to change procedures. I was really pleased by the teams' commitment to their work and rapid learning curves, which led to very high quality output.

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  At a time when multiple markets are seeing significant expansion, I have a lot of faith in them as a critical partner. Our objectives were to cover evening and weekend shifts for a number of our expanding areas. The management and team at IdeasUnlimited are incredibly responsive, accessible, and adaptable to our needs in order to change procedures. I was really pleased by the teams' commitment to their work and rapid learning curves, which led to very high quality output.

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  Michael Lafair

  CFO at DISCO

  Calling Services for Legal Technology Company

  Project Type: Call Centers

  Review Date: 28 August, 2023

  IdeasUnlimited assisted DISCO in crrafting a script the receptionists will use to interview potential customers. The agency adjusted the terminology and ensured the emails reached appropriate individuals when the client needed an update, e.g., after a staff change. Regarding IdeasUnlimited calling services, it records accurate information. The client praises the ability to take calls during closed hours. Also, the client praises IdeasUnlimited excellent communication and responsiveness.

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  IdeasUnlimited assisted DISCO in crrafting a script the receptionists will use to interview potential customers. The agency adjusted the terminology and ensured the emails reached appropriate individuals when the client needed an update, e.g., after a staff change. Regarding IdeasUnlimited calling services, it records accurate information. The client praises the ability to take calls during closed hours. Also, the client praises IdeasUnlimited excellent communication and responsiveness.

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  Jules Flynn

  Chief Operating Officer at Zoomo

  Call Center Services for Electric Bike Provider

  Project Type: Call Centers

  Review Date: 22 August, 2023

  We lacked an internal call center to answer inquiries from customers using our catalog search or our website to place purchases. We appointed IdeasUnlimited to assume these duties on our behalf. They have a top-notch management group. Typically, we have a work list that we provide to them for approval before discussing it over the phone or in Microsoft Teams. We are quite happy with the job they do, and we are also very grateful for their efforts to comprehend our demands.

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  We lacked an internal call center to answer inquiries from customers using our catalog search or our website to place purchases. We appointed IdeasUnlimited to assume these duties on our behalf. They have a top-notch management group. Typically, we have a work list that we provide to them for approval before discussing it over the phone or in Microsoft Teams. We are quite happy with the job they do, and we are also very grateful for their efforts to comprehend our demands.

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  Amy Kiska

  Senior Director of Business Development at BIOMILQ

  CRM Back-Office Support for Biotechnology Company

  Project Type: IT outsourcing

  Review Date: 18 August, 2023

  To improve the effectiveness of our procedures, such as sales, we required assistance with our CRM back office tasks. No complaints have been made concerning their work. Because they are a proactive team, which shows the effectiveness of their efforts, they are generally doing a terrific job. Other suppliers appear remote. [H]owever, IdeasUnlimited is really near to us and helps us with monthly reports of the KPIs we're searching for. (Verified via email)

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  To improve the effectiveness of our procedures, such as sales, we required assistance with our CRM back office tasks. No complaints have been made concerning their work. Because they are a proactive team, which shows the effectiveness of their efforts, they are generally doing a terrific job. Other suppliers appear remote. [H]owever, IdeasUnlimited is really near to us and helps us with monthly reports of the KPIs we're searching for. (Verified via email)

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  Christian Weedbrook

  Founder & CEO at Xanadu

  Voiceover Services for Quantum Computing Co

  Project Type: Call Centers

  Review Date: 15 August, 2023

  For external clients, we required a prompt and competent translation and voiceover service, and they never failed to meet our requirement[s] and the deadline. They overdeliver and always keep to their plans and words. From quotations to implementation, the process is incredibly flawless. (Verified via email)

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  For external clients, we required a prompt and competent translation and voiceover service, and they never failed to meet our requirement[s] and the deadline. They overdeliver and always keep to their plans and words. From quotations to implementation, the process is incredibly flawless. (Verified via email)

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  Sean Dick

  Owner at New Century Manufacturing Inc

  Excellent Translation Services

  Project Type: Call Centers

  Review Date: 6 July, 2023

  IdeasUnlimited delivered broad translation services, emphasizing bilingual call center support. It hired a team of expert translators proficient in various languages, facilitating smooth interactions with the client's global clients. Its efforts led to an improvement in customer satisfaction, as the agency successfully removed language obstacles. Communication improvement contributed to the growth of the client's international clientele and a significant boost in sales and revenue.

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  IdeasUnlimited delivered broad translation services, emphasizing bilingual call center support. It hired a team of expert translators proficient in various languages, facilitating smooth interactions with the client's global clients. Its efforts led to an improvement in customer satisfaction, as the agency successfully removed language obstacles. Communication improvement contributed to the growth of the client's international clientele and a significant boost in sales and revenue.

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  Emilio Cuzzocrea

  Project Manager at Acino International AG

  Excellent Pharmaceutical Virtual Assistance

  Project Type: Virtual Receptionist

  Review Date: 5 July, 2023

  We recruited IdeasUnlimited to enhance our back-office operations through virtual assistant services. They provided data management, customer service, and administrative assistance, managing emails, appointments, orders, and data entry. On-time deliveries ensured efficient operations. The initiative led to a 30% improvement in customer response time, [a] 25% increase in data input accuracy, and a 20% boost in team productivity. (Verified via email)

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  We recruited IdeasUnlimited to enhance our back-office operations through virtual assistant services. They provided data management, customer service, and administrative assistance, managing emails, appointments, orders, and data entry. On-time deliveries ensured efficient operations. The initiative led to a 30% improvement in customer response time, [a] 25% increase in data input accuracy, and a 20% boost in team productivity. (Verified via email)

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  Daphne De Groot

  Founder & CEO at Justo Real Estate Brokerage

  Virtual Assistant duties for Real Estate

  Project Type: Virtual Receptionist

  Review Date: 2 July, 2023

  For our real estate firm, IdeasUnlimited offered complete back office outsourcing services with a concentration on virtual assistant duties. Their versatility to adapt their services to our particular needs was what most struck me about them. They spent time learning about real estate companies and then customized their virtual assistant solutions in line with that knowledge. Thanks to them they improved our response times, resulting in increased client satisfaction and better conversion rates.

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  For our real estate firm, IdeasUnlimited offered complete back office outsourcing services with a concentration on virtual assistant duties. Their versatility to adapt their services to our particular needs was what most struck me about them. They spent time learning about real estate companies and then customized their virtual assistant solutions in line with that knowledge. Thanks to them they improved our response times, resulting in increased client satisfaction and better conversion rates.

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  Philip Wilson

  Managing Director at Premier Automation Ltd.

  Assistance for Automotive Company

  Project Type: Virtual Receptionist

  Review Date: 30 June, 2023

  The client hired IdeasUnlimited to provide a team of highly skilled virtual assistants who could manage appointment scheduling, ensuring efficient coordination between customers and service providers. The client did not regret hiring them. The agency improved the client's appointment scheduling efficiency, reducing the customer wait times. Additionally, the agency enhanced data accuracy, streamlined order processing and logistics coordination, and effectively managed the client's administration.

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  The client hired IdeasUnlimited to provide a team of highly skilled virtual assistants who could manage appointment scheduling, ensuring efficient coordination between customers and service providers. The client did not regret hiring them. The agency improved the client's appointment scheduling efficiency, reducing the customer wait times. Additionally, the agency enhanced data accuracy, streamlined order processing and logistics coordination, and effectively managed the client's administration.

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  Luke Babich

  Co-Founder & CEO at Clever Real Estate

  Virtual Assistance

  Project Type: Virtual Receptionist

  Review Date: 28 June, 2023

  We were especially pleased with IdeasUnlimited because of their comprehensive knowledge of our business and their capacity to customize their virtual assistant services to meet our particular requirements. They offered virtual assistant services that supported a range of activities, such as lead generation, appointment scheduling, database administration, and administrative duties. Our partnership with IdeasUnlimited produced great results that clearly showed development for our business.

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  We were especially pleased with IdeasUnlimited because of their comprehensive knowledge of our business and their capacity to customize their virtual assistant services to meet our particular requirements. They offered virtual assistant services that supported a range of activities, such as lead generation, appointment scheduling, database administration, and administrative duties. Our partnership with IdeasUnlimited produced great results that clearly showed development for our business.