SupportNInja

Showing the World a Better Way to Outsource

1621 E 6TH ST APT 1130, Dallas, Texas 78702-3379, United States

https://www.supportninja.com

SupportNInja Overview

Number of Employees: 250 - 499

Minimal Budget: $1,000 - $10,000

Average Hourly Rate: $10/hr

Year Founded: 2015

SupportNinja is an omnichannel provider of customer care and back-office support solutions. We primarily work with VC-funded technology companies in Silicon Valley and around the world. Our service is vital to the core operations and functionality of consumer-focused apps, software, and platform-based technology companies.

SupportNinja originally started out as SupportMonk in early 2014. Originally based in India, It grew to a team of over 50 Linux Support Engineers before our founder, Cody McLain established SupportNinja to serve an emerging market. There was an underserved niche of customer support needed for fast-growing tech startups.

After much research, Cody established an office in the Philippines and grew the company to a team of over 100 Ninja’s before appointing fellow entrepreneur, Connor Tomkies to be CEO.