SupportYourApp

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  Natasha Drake

  Customer Care Manager at Einova

  Outsourced customer support for ecommerce

  Project Type: Outsourced Customer Support

  Review Date: 17 April, 2024

  Verified via email/call

  SupportYourApp has been our customer service provider for more than five years, and we've achieved this milestone thanks to the team's motivation and conscientiousness. They are a vendor that has become a true partner, with a drive to improve their metrics and deliverables that goes above and beyond.

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  Alex Nikitenko 🇺🇦

  CEO at Sirin Software LLC

  Oursourced customer support for IoT business

  Project Type: Outsourced Customer Support

  Review Date: 3 February, 2024

  Verified via email/call

  Our company provides full-cycle hardware and software development services, and we were looking for a reliable outsourced partner to handle our customer support. SupportYourApp attracted us with their quick and professional communication from the very start. They seamlessly integrated with our CRM-system, provided timely reports, and the responsible manager was available to answer our questions whenever we needed them. We are satisfied with the quality of support provided, which is proven by positive feedback from our customers. Thanks to professional assistance from SupportYourApp, we could focus on developing our business and know that our customers are in good hands

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  Jorge Alejandro M.

  Director at Food & Beverages Company

  Call Center Services

  Project Type: Call Centers

  Review Date: 18 December, 2023

  Jorge Alejandro M. highlighted SupportYourApp's significant assistance in providing external customer service personnel during periods of high sales demand. According to Jorge Alejandro, the agency's prompt customer service and personalized attention to each client contributed to increased sales and enhanced collaboration. (Source: 3rd Party Review Platform)

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  Monica Perez

  Head of Customer Success at SignEasy

  Call Center Services

  Project Type: Call Centers

  Review Date: 8 December, 2023

  Monica Perez, Head of Customer Success at SignEasy, commended SupportYourApp for the remarkable improvement in key performance indicators. According to Perez, SignEasy's customer satisfaction has reached unprecedented levels under the agency's support and expertise. (Source: 3rd Party Review Platform)

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  Vinay B.

  Information Technology Infrastructure Consultant at Undisclosed

  Call Center Services

  Project Type: Call Centers

  Review Date: 30 November, 2023

  Vinay B. recognized SupportYourApp's efficiency in handling large numbers of users and clients. The experienced team's support was timely, and the ability to customize services added flexibility to budget considerations. While acknowledging occasional delays in support response times, Vinay appreciated the resolution of complex problems. However, he noted that the agency's services may be relatively expensive for small businesses. (Source: 3rd Party Review Platform)

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SupportYourApp Team Bios

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  Daria Leshchenko

  CEO and Managing Partner

  Daria is a drive and passion that moves SupportYourApp forward. Daria was included in the 200 Female Founders list by Inc.
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  Liubov

  Vice CEO

  Liubov has one of the most inspiring stories with SupportYourApp, she grew from a Customer Support Consultant to a Vice CEO, responsible for all the internal processes at SupportYourApp.
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  Nick

  Chief Integration Officer

  Nick ensures seamless integration and a successful launch for each of our new projects.
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  Eugene

  Chief Technology Officer

  Details and systematic approach truly matter for Eugene. This must be what makes him so great in creating SupportYourApps key products and tuning every tech-related process to perfection.
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  Viktoriia

  Chief Talent Recruitment Officer

  Viktoriia is our number one treasure hunter. She is responsible for finding talented people all over the globe in no time and leveling up our hiring practices on a daily basis.
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  Roman

  Chief Growth Officer

  If we had to name SupportYourApps greatest promoter, Roman would be a mile ahead of the competition. His responsibilities include bringing new clients and laying a sturdy foundation for strong relationships.