The Connected Hive

Connecting You to the Perfect Contact Center.
1330 Lagoon Ave., 4th Fl,, Minneapolis, Minnesota 55408, United States
https://www.theconnectedhive.com
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The Connected Hive

The Connected Hive Overview

Year Founded
2020
Employees
Under 49
Minimal Budget
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Average Hourly Rate
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Founded by industry veteran Tim Austrums, The Connected Hive offers expert guidance to organizations navigating the complex landscape of contact center outsourcing. Leveraging deep relationships with over 3,500 U.S. and 8,000 global contact centers, the agency assesses client needs, vets providers, negotiates partnerships, and ensures technology alignmentparticularly around PCI, HIPAA, AI chatbots, and compliance standards.

The agencys process includes discovery, vendor recommendation, pilot testing, and full-scale rollout, with a focus on cost reductionoften trimming up to 30% from call center budgetswhile enhancing service quality, scalability, and customer satisfaction.

The Connected Hive Services

Industries

  • Wellness & Fitness

Client Types

  • Small Businesses

The Connected Hive Clients

SunSetter Products
Ansafone Contact Centers
High Rise Yoga LLC

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