TTEC

Premium Consulting & BPO Solutions
100 Congress Ave, Suite 1425, Austin, Texas 78701, United States
https://www.ttec.com
TTEC

TTEC Overview

Number of Employees
1000 & Up
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2000
True customer loyalty can't be bought but it can be built through strategic CX transformation. It takes a combination of talent, technology, and services, and it delivers lasting results. We start with the customer and work from the outside in to gain a complete understanding of customer intent, needs, and expectations. Then we bring together an end-to-end digital solution to help companies delight their customers every time. Stronger loyalty, faster resolution, and increased revenueall made possible by the intersection of human empathy and CX technology.

For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation to improve CSAT and lower total cost to serve.

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TTEC Services

BPO Expertise
BPO Expertise
  • Back Office Outsourcing
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Virtual Assistant

Industries

  • Media & Communications
  • Automotive
  • eCommerce
  • Retail

Client Types

  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

TTEC Clients

Westcon-Comstor
Texas Health Benefits Pool
SELCO Credit Union

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