Upstream BPO

Excellent People, Exceptional Service
Menara Manulife, 13-A, Jalan Gelenggang, Bukit Damansara, Kuala Lumpur, 50490, Malaysia
https://www.upstreambpo.com
Upstream BPO
5.0 (3)

Upstream BPO Overview

Number of Employees
1000 & Up
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$8/hr
Year Founded
2014
Upstream BPO is a proven leader in customer care, with deep experience across solutions, industries, and domains. Since its inception, Upstream BPO Customer Services have consistently maintained client retention rate, delivering value for our clients and demonstrating our commitment to delivering exceptional outcomes. As a strategic partner and trusted advisor, weve retained a majority of our clients for over 5 years. We Optimize customer experience by using Upstream BPO CX Technology, Increase customer satisfaction, We help companies reduce costs by 70% by using the right channels. Our technology experts designed the best Multi-channel experiences like Calls, Live chat, WhatsApp, Social care, emails, and many others to help scale faster at afordable cost.

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Upstream BPO Services

Accounting Expertise
Accounting Expertise
  • Audit Accounting
  • Bookkeeping
  • Fiduciary Accounting
  • Financial
  • Forensic
  • Management Accounting
  • Payroll
  • Tax Preparation
BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Data Entry
  • Document Digitization
  • Logistics
  • Marketing
  • Medical Billing
  • Research
  • Supply Chain
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Catalog Management
  • Claims Processing
  • Document Verification
  • Finance & Accounting Function
  • Transactions Processing
  • Virtual Assistant
Call Center Expertise
Call Center Expertise
  • Appointment Setting
  • B2B
  • Healthcare Call Centers
  • Inbound
  • Telemarketing
  • Third Party Verification
HR Outsourcing Expertise
HR Outsourcing Expertise
  • Staffing

Industries

  • Automotive
  • Energy & Mining
  • Gaming
  • Gambling
  • Government
  • Health Care
  • Hospitality
  • Media & Communications
  • Luxury
  • Real Estate

Client Types

  • Startups
  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

Upstream BPO Reviews

Reviews from Google Maps are available on this profile.
"Exceptional working place with a positive work culture, no politics, no drama and supportive environment." "
Fatima Khan's Review Sourced from Google
Show more reviews

Upstream BPO Clients

Changi Travel Services
Honeywell
Grab
TADA
Shell
Senoko Enenrgy
HP
Ninja Van
Cainiao
Best Express

Upstream BPO Awards

Upstream BPO - Award 1
Upstream BPO - Award 2

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