AI BPO companies in the US run outsourced business processes, customer support, back office, claims, medical billing, data operations, with AI handling the repeatable volume and people handling the exceptions. Buyers choose a US provider for time zone overlap, domestic contracting, and easier oversight of regulated work, though many firms listed here are headquartered in the US and deliver from teams elsewhere. Compare the 50 companies below by where delivery actually happens, industry expertise, certifications, hourly rate, minimum budget, and verified client reviews.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
Top Services:
- Customer Support
- Transcription Services
- Phone Answering Services
- BPO
- Web Design
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- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...
Top Services:
- BPO
- AI Development
- Market Research
- CRM Consulting
- Accounting
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- Location
- Laguna Beach, California
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...
Top Services:
- IT Services
- Cloud Consulting
- DevOps Consulting
- AI Development
- Software Development
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- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...
Top Services:
- Business Consulting
- Call Centers
- BPO
- Phone Answering Services
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- Location
- Sioux Falls, South Dakota
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $50,000 & Up
Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...
Top Services:
- Mobile App Development
- Web Development
- eCommerce Development
- Software Development
- Staff Augmentation
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- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
We are a technology solutions company creating better solutions for our clients from all around the world. Our work with industries spanning across sectors like mobility, supply chain, software, web development, innovation and automation, artificial intelligence, you name it and we might have a solution for...
Top Services:
- IT Services
- Mobile App Development
- Software Development
- Web Design
- Web Development
- Show more
- Location
- Harrisburg, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
Influx.com is the #1 on-demand service partner for growing brands. Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...
Top Services:
- Customer Support
- Call Centers
- BPO
- HR Outsourcing
- AI Development
- Show more
- Location
- West Hollywood, California
- Number of Employees
- 1000 & Up
- Portfolios Count
- 2 Projects Listed
Mysoft Heaven (BD) Ltd. is a Top Software Development Company & CMMI Level 3 Company with 15+ years of excellence. We specialize in enterprise-grade solutions like ERP, FinTech, e-Governance, and HRMS (HR Sheba). Our scalable SaaS platforms and Cyber Security solutions empower global organizations...
Top Services:
- Web Development
- Digital Marketing
- Mobile App Development
- Software Development
- Staff Augmentation
- Show more
- Location
- Miami, Florida
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 1 Project Listed
Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...
Top Services:
- Web Development
- Software Development
- Mobile App Development
- UI/UX Design
- Customer Support
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Related BPO Specializations in the US
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AI BPO Companies in the US FAQs
What counts as a US-based AI BPO company?
What counts as a US-based AI BPO company depends on whether you mean the entity or the people doing the work. Many providers on this list are incorporated and headquartered in the US while delivering from teams in Asia, Latin America, or Eastern Europe, which is a legitimate model but a different one from fully onshore delivery.
Ask directly where agents sit, where data is processed, and which entity signs the contract. The listings above show each company’s US headquarters location, not its delivery footprint.
Should we choose an onshore US provider or go offshore?
Choosing between an onshore US provider and an offshore one comes down to what the work demands rather than cost alone. Onshore delivery suits work with regulatory exposure, complex escalations, or customers who expect a domestic accent and business-hours responsiveness. Offshore and nearshore delivery suits high-volume, well-documented processes and round-the-clock coverage at a lower rate.
Hourly rates in this directory span a wide range, and the gap usually reflects delivery location more than capability, so compare like with like.
How do we compare providers on this page?
To compare providers on this page, filter first by industry and budget, then judge each one on how much of your actual workload it would take on, rather than its service list. The useful questions are what share of volume the automation handles, who reviews its output, and what the escalation path looks like. Our rundown of AI BPO companies compared by use case sets providers side by side with budgets, named clients, and the scenarios each one fits.
What US regulations should we check a provider against?
The US regulations against which you should check a provider depend on your sector and your customers’ locations. Healthcare work involving patient data brings HIPAA obligations and a Business Associate Agreement into scope. Payment data brings PCI DSS. Outbound calling and SMS bring TCPA rules. And state privacy laws in California, Virginia, Colorado, and others carry their own vendor requirements regardless of where your business sits. Ask which of these the provider has worked under and ask for evidence rather than a claim.
Can a US AI BPO provider cover 24/7?
A US AI BPO provider can cover 24/7, but how it does so varies, and that difference matters. Some run multiple domestic shifts, some pair US daytime teams with offshore night coverage, and some rely on automation overnight with humans picking up in the morning. Each gives you different response times on an urgent out-of-hours issue.
Ask what happens to a complex escalation raised at 2am, and what the staffing looks like on weekends and US public holidays.
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