Best Utah BPO Service Provider Rankings

6 Companies - Rankings updated: March 31, 2026

DesignRush evaluates each agency using expert assessment and client feedback to inform your choices. Some featured agencies have paid placements.

United States × Utah ×
  • Revenue Cycle Masters

    BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line.  [... view BillingParadise profile ]
    Location
    Salt Lake City, Utah
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    BillingParadise Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Skin Science Soul MediAesthetics
    • eClinicalWorks
    • Conner Family Health Clinic
    Data sourced from the agency's DesignRush profile
  • Total CX and BPO Services.

    ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your  [... view ROI CX Solutions profile ]
    Location
    American Fork, Utah
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed

    ROI CX Solutions Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • CUSTOMER SERVICE SUPPORT / CARE
      Inbound Call Centers Project CUSTOMER SERVICE SUPPORT / CARE
    • MARKET RESEARCH SURVEYS
      Survey Companies Project MARKET RESEARCH SURVEYS
    • CALL CENTER OUTSOURCING
      Outbound Call Centers Project CALL CENTER OUTSOURCING
    Comprehensive analysis done by DesignRush Agency Experts.

    ROI CX Solutions Reviews & Testimonials

    • Mr. John
      Mr. John Review from Google
      1.0

      Mr. John's Review Sourced from Google

      If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

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    • Valupack Gaming
      Valupack Gaming Review from Google
      1.0

      Valupack Gaming's Review Sourced from Google

      Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

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    • Alece Peterson
      Alece Peterson Review from Google
      1.0

      Alece Peterson's Review Sourced from Google

      I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Hello Fresh
    • SAMSUNG
    • TSA PRE
    • Panera
    • VISA
    Data sourced from the agency's DesignRush profile
  • Exceptional Outsourcing Solutions

    Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise.  [... view Everise profile ]
    Location
    Salt Lake City, Utah
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr

    Everise Services

    • BPO
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Everise Reviews & Testimonials

    • A P
      A P Review from Google
      1.0

      A P's Review Sourced from Google

      Worst company I’ve ever worked for! If you’re okay with poor training, high expectations with minimal preparation, and working for free then this is the company for you. They do mass hirings to keep their call que to a minimum then fires all the newly hired employees due to low call volume after only 2 month of working.

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    • ron Torrie
      ron Torrie Review from Google
      1.0

      ron Torrie's Review Sourced from Google

      Company took away holiday pay so now you have to use your PTO hours for that. Also haven't got paid for the last week I worked for them. 👎🏼🚫🚩 0️⃣ stars!

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Retail Industry
    • Travel and Hospitality Industry
    • Gaming Industry
    Data sourced from the agency's DesignRush profile
  • Do What You Do Best, Go Hire The Rest

    At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth.  [... view Go Hire Virtual profile ]
    Location
    Sandy, Utah
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Go Hire Virtual Services

    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Go Hire Virtual Reviews & Testimonials

    • George Pappas
      George Pappas Review from Google
      5.0

      George Pappas's Review Sourced from Google

      Working with Go Hire Virtual has been a game-changer for our business. From day one, their professionalism and attention to detail have stood out. Bee, our assigned virtual assistant, has been an incredible addition to our team—efficient, proactive, and a true team player. Her ability to adapt quickly and handle tasks with precision has made a noticeable impact on our productivity.Thanks to the seamless onboarding and outstanding support, we’re now preparing to add more agents to our roster. If you're looking for reliable, skilled virtual assistants who genuinely elevate your operations, Go Hire Virtual is the way to go!

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    • Christina P
      Christina P Review from Google
      5.0

      Christina P's Review Sourced from Google

      Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.

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    • CAE BRANDS
      CAE BRANDS Review from Google
      5.0

      CAE BRANDS's Review Sourced from Google

      I’m currently using Go Hire Virtual, and my experience has been nothing short of excellent. My VA, Erika Navarro, has been amazing — she handles cold calling, appointment setting, administrative tasks, and social media with great professionalism. It’s truly a pleasure working with her.If you’re ever in need of a reliable VA, I highly recommend Go Hire Virtual

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Dash
    • Surface Solutions
    • Red Rocks Construction
    Data sourced from the agency's DesignRush profile
  • A trusted strategic growth partner to todays top healthcare providers

    AnnexMed is a premier RCM & healthcare payer services firm, founded in 2004. We deliver measurable results streamlining operations, cutting costs, and boosting revenue underpinned by deep expertise and a 99.1% client retention rate.  [... view AnnexMed INC profile ]
    Location
    Salt Lake City, Utah
    Number of Employees
    1000 & Up

    AnnexMed INC Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    AnnexMed INC Reviews & Testimonials

    • Nirali Patel
      Nirali Patel Review from Google
      1.0

      Nirali Patel's Review Sourced from Google

      Not a Great company to work with.. they delay on salary with lame excuses plus do bulk hiring & ask to leave according to their terms n condition. Ill never suggest anybody to join this company and spoil their career😏😏😏👍🏻

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    • Vanithasree
      Vanithasree Review from Google
      1.0

      Vanithasree's Review Sourced from Google

      I have got an opportunity to attend interview in annexmed for 2 times. 1 st time it was on May month of 2025 with indumati she told the interview will be on Monday. But the interview doesn't happened on Monday I waited for a very long time and when I try to explain about this with indhu ,indhu ignored my message. Second time I got one number in linked in I tried with that person she not atall replied after trying multiple times,3rd time the person hema arranged the interview I clearly mentioned I am attending for the voice process she arranged interview but the interview person is taking the interview for sales process so she disconnected the meeting when I try to connect with hema , hema hav not atall attending the call for last 5 days. Guys pls don't waste your precious time with this company

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    • Chk Chk
      Chk Chk Review from Google
      4.0

      Chk Chk's Review Sourced from Google

      Good, my team was supportive. Had good opportunity to learn AR and grow in my career. Need training for dayshift.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Wellness & Fitness Industry
    • Health Care Industry
    • Dental Industry
    Data sourced from the agency's DesignRush profile
  • Building trust in society and solving important problems.

    We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in BPO, project management, assurance, advisory, IT, and tax services.  [... view PwC profile ]
    Location
    Salt Lake City, Utah
    Number of Employees
    1000 & Up

    PwC Services

    • Market Research
    • BPO
    • HR Outsourcing
    • Accounting
    • Business Consulting
    • Software Development
    • Cloud Consulting
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    PwC Reviews & Testimonials

    • Will Moss
      Will Moss Review from Google
      1.0

      Will Moss's Review Sourced from Google

      How do you recognise an extrovert auditor? He looks at YOUR shoes whilst talking to you

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    • Stephen Carpenter
      Stephen Carpenter Review from Google
      3.0

      Stephen Carpenter's Review Sourced from Google

      Very impressive entrance in Villiers Street. I walked in there and thought I it might have been a shopping centre, I was told it was not. I walked away .

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    • Paula Cumpik
      Paula Cumpik Review from Google
      3.0

      Paula Cumpik's Review Sourced from Google

      Hard to figure out what's where and unfortunately I been to drop a Cv there . They say they don’t know where to send , and better to go in the web side and apply. This is very strange…..

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Financial industry
    • Construction industry
    • IT industry
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.