Toddd Seatbelt Review from Google

4.0★

Toddd Seatbelt's Review Sourced from Google

they some cool MFers...they know whats up.no problems understanding me when i have an issue.

Alfred Sanguinetti Review from Google

1.0★

Alfred Sanguinetti's Review Sourced from Google

Very disappointed with Andromeda. My law firm contracted with them for over 5 years to provide IT technology and support. Their service and responsiveness kept getting worse and their prices and charges kept going up. When we switched companies this past month (despite being paid in full through the end of September), they pulled the plug on their service and played games with the transition to the new IT company. Very unprofessional especially after the 100s of thousands of dollars we spent on them throughout the years.Ray Sanguinetti

Dan Borello Review from Google

5.0★

Dan Borello's Review Sourced from Google

Andromeda has been maintaining our network for over 20 years. More important than the fact that they know what they are doing, they are responsive when you need them. We would not trust our infrastructure with anybody else.

Christina Liccar Review from Google

5.0★

Christina Liccar's Review Sourced from Google

Andromeda has been our Tech Support vendor for over 6 months and has done a great job! Being a small company it has been a huge benefit to have a help desk for tech support for our day to day. Andromeda has also successful migrated our email from Gmail to Microsoft Exchange in addition to assisting with equipment orders, cyber audits, and recommendations for enhanced security.

Christina Picchi Review from Google

5.0★

Christina Picchi's Review Sourced from Google

FutureLink IT has been my ISP for the past three years. Their amazing customer service has promptly replied to any concern I've ever had. I've experience minimal outage time during bad weather, which is an indication to the reliability of their services. I recommend them to anyone in need of a dependable ISP!

Michael Whelan Review from Google

5.0★

Michael Whelan's Review Sourced from Google

I have had many good experiences with Future Link. Great customer service and so knowledgeable! Highly recommend this company!

Sue Rieger Review from Google

5.0★

Sue Rieger's Review Sourced from Google

Future Link IT is the best!! Never had an outage with them!! ... Amazing customer service... Good prices... We have had many provider, but Future LinkIT is definitely the best!!

Monique Pettigrew Review from Google

1.0★

Monique Pettigrew's Review Sourced from Google

They did not provide any written documentation, held software keys, and now finding out the test and production account were not in sync. For the money they charged, the software was basic and there was no help further. I would not waste my time with this company. Horrible experience for a product worth$200k per Kavi Global. Not upfront developers.

L William Porter III Review from Google

5.0★

L William Porter III's Review Sourced from Google

Verity has handled storing my files for quite some time and helping me time to time when issues arise. I am a solo attorney so I do not have an IT department. Kyle Pizer helped me greatly today by transitioning all of my files and programs from an old to a new laptop so I can continue working without interruption. Much appreciated!

Phil Review from Google

1.0★

Phil's Review Sourced from Google

For a larger company that needs a complete managed service with a lot of employees maybe they are better suited? For a small company sales office like mine, with only 5 employees they were nothing short a nightmare. Techs were all great and very professional. Their billing department and their overall communication were terrible. Their sales team sold us products we never needed and they never followed up on things we actually wanted done. We asked them to address modernizing our office , setting up a cloud based server. Never happened. We had a 15 year old data server with less than 500 Gigs of data on it. We signed up with them in May 2023. We wanted their "monitored" pay as you go service, I asked them to provide what charges would be to set up a cloud based data server based on their own sales team suggestion before we signed up. After 3 attempts over several months, I was finally notified in August they would need to charge us 8 hours of billed time to provide what was needed to do that. This was after they already onboarded us and already had inventory of what we had. Having friends in the IT industry they told me something just didn't sound right and this forced me to educate myself on Microsoft 365 services, which we were already paying for I might add. I came to find out they basically wanted $1200 of extra charges just to tell us to move our data to SharePoint. They sold us an email filter program that they set up and installed which ended up blocking legit emails for our business, then when we needed to get those emails sent to our inbox they charged us billing time to do it, then charged us AGAIN to remove the program entirely when they installed and set up the program and it never worked. They opened tickets on our 15 year data server we were never told about, and then billed us time out of our hours block without ever notifying us about it until we saw the bill. Ultimately over 4 weeks time I moved all our data to SharePoint myself, removed our old data server from our network. Our Microsoft accounts were upgraded and all our employees can now work remotely if they chose with file access anywhere with all the benefits of Microsoft defender and malware endpoint security which has been configured also by myself ( Keep in mind I don’t consider myself an IT expert by any means and was able to do all this on my own with a little bit of research). We’re getting almost no email spam now and our dependency on a 15 year old data server is gone. Sadly this all came with no help from Verity IT and instead thousands of extra dollars in fees for things we never needed that could have been avoided. Now 3 months since terminating our relationship our office data sharing system runs flawlessly and we have had not 1 technical issue.

Dan Breen Review from Google

5.0★

Dan Breen's Review Sourced from Google

Verity IT was simply amazing to deal with. When COVID hit we rushed to get our teams to work from home and they were there every step of the way. Now transitioning back into the office they made sure that moving back in was simple and everything was taken care of. Great company to work with and have on your side.